Error when trying to add a user.
Trying to add a user from our team to Neon. He showed up under sharing but the project did not appear in his list and he could not access it. I revoked the access and sent him another invite but when he accepted he received the error "cannot authorize request by unknown reason"
4 Replies
quickest-silverOP•16mo ago
Some additional context. This user was a previous employee of the company who rejoined after some time away, I don't know if it makes a difference but their google account would have been deactivated for a period of a few months.
optimistic-gold•16mo ago
please talk to support
quickest-silverOP•16mo ago
Thanks, issue resolved.
eastern-cyan•16mo ago
Awesome!