Typebot•17mo ago

whatsapp keeps using deleted flow

Hi all, I've started with the demo flow in order to test the whats app integration. Now I've created a new custom flow. Deleted the old flow. Update on my facebook app the web hook and the token for the integration but when sharing the new flow, it keeps using the demo flow that does not even exist anymore

what i'm doing wrong? i deleted the whats app integration and recreated it while sharring. the only thing that is the same is the phone id from whats app...

AlexOP•8/8/24, 1:25 PM

This is driving me insane. The flow is unpublished AND deleted....

AAlex This is driving me insane. The flow is unpublished AND deleted.... 😢

greenrhyno•8/8/24, 6:25 PM

Is it the same bot? What about these settings?

Faulting that it sounds like there is probably something being saved on your local device or a problem for @baptiste to debug, which would mean this is a bug if there is nothing in your settings or process that would cause this.

Screen_Shot_2024-08-08_at_12.24.02_PM.png

greenrhyno•8/8/24, 6:26 PM

If it were me, I'd make a NEW bot and some sample easy flow and try that. If that gives you the same flow, to me, that would mean it is something on your testing device that is holding onto old data for whatever reason.

AlexOP•8/9/24, 12:46 PM

This is what I was trying to do. I created a new bot and I was trying to have it published on WhatsApp. But it was still using the old demo bot. That I had unpublished and deleted…

AlexOP•8/9/24, 12:47 PM

I tried to delete and recreate the WhatsApp integration several times but still.

AlexOP•8/9/24, 12:48 PM

I tried to reboot the server. Changed the starting key…. I ended up giving up yesterday evening.

AlexOP•8/9/24, 12:48 PM

Then this morning magically the new bot is available on WhatsApp… I haven’t touched the config since

LaRocca•8/9/24, 1:48 PM

This is because of the timeout of the whatsapp.

I always set it to 0.10 (6min). I think the default is 4 hours.

AlexOP•8/10/24, 7:42 AM

Is there anyway to force the refresh of the bot? Cause I made change on it. I then publish it. But it keeps using the old bot? Is there a way when you publish to have it available at least for the new sessions?

Abdullah•8/10/24, 8:35 AM

This is a requested feature to be able to delete the whatsapp session if you delete the chat/conversation/log in typebot.

@Baptiste any update on this?
If contribution is required, could you point out if typebot is saving the session or ‎WhatsApp api?

Ps. I used to have 4-5 phones with me when i was making a WhatsApp flow

AlexOP•8/11/24, 6:58 AM

@Abdullah Thanks for the tip, I reduced the time session already to 6 minutes... I just need to be more patient now :). thanks for your help.

AAbdullah This is a requested feature to be able to delete the whatsapp session if you del...

Baptiste•8/13/24, 2:34 PM

This should be already the case

Baptiste•8/13/24, 2:34 PM

If you delete a result, it will delete the associated session

BBaptiste This should be already the case

Abdullah•8/14/24, 2:16 AM

Oh awesome! Did not know you implemented it already

whatsapp keeps using deleted flow

Similar Threads

Similar Threads

Similar Threads