HGL
rival-black
deleting amazon games after amazon log in is broken,
I installed a bunch of amazon games, the day after, log in is just an infinite loading screen.
I cant even select them from my installed games to remove them if they are going to be this consistently fickle. I have tried to newest nile file and new update to no luck.
2 Replies
equal-aqua•9mo ago
an updated version of heroic was just published on flatpak. Have you tried it yet, also if you have any logs from from nile they can help the devs troubleshoot the issue.
stormy-gold•3mo ago
I'm sorry to hear you're experiencing issues logging into your Amazon Games account through the Heroic Games Launcher. This is a known issue that some users have encountered. Here are a few steps you can try to resolve the problem:
Delete Specific Configuration Files:
Linux Users: Navigate to the directory ~/.config/heroic/nile_config/nile/ and delete the files named user.json, library.json, and installed.json. This action has helped some users resolve the login issue.
GITHUB.COM
Flatpak Users: For those using the Flatpak version of Heroic, the files might be located in ~/.var/app/com.heroicgameslauncher.hgl/config/heroic/nile_config/nile/. Deleting the same set of files in this directory has also been reported to fix the issue.
GITHUB.COM
Windows Users: On Windows, the configuration folder is typically found at C:\Users<your_username>\AppData\Local\Programs\heroic. Deleting the aforementioned files from this directory may help resolve the login problem.
GITHUB.COM
Please note: After deleting these files, you might need to re-import or reinstall your Amazon games, as Heroic may not recognize them as installed.
Update Heroic Games Launcher: Ensure you're using the latest version of Heroic Games Launcher, as updates often include fixes for known issues. For instance, version 2.15.2 addressed Amazon Games library synchronization failures.
GAMINGONLINUX.COM
Use the Latest 'nile' Build: Some users have reported that updating to the latest nightly build of 'nile' (the tool Heroic uses to interact with Amazon Games) resolves login issues. You can download the latest version from the official repository and configure Heroic to use this updated 'nile' binary.
REDDIT.COM
Seek Community Support: If the above steps don't resolve your issue, consider reaching out to the Heroic Games Launcher community. The Heroic Games Launcher GitHub Issues page and the Heroic Games Launcher subreddit are active platforms where you can seek assistance.
I hope these steps help you regain access to your Amazon Games through the Heroic Games Launcher