Request to Lift Ban Due to Internet Instability

Hello
I hope this message finds you well. I am a dedicated PUBG Mobile player and recently encountered an issue with my account being banned. I believe the ban was caused by unstable internet connection during my gameplay, which unintentionally affected my performance in the game.
I want to assure you that I have not violated any game rules, nor have I used any illegal programs or cheats. The problem was solely due to an unstable internet connection during some matches, which might have triggered the ban.
I kindly request you to review my account and lift the ban if possible. I have always supported fair play and fully respect all the rules and regulations of the game.
Here are my account details:
Account Name: DN・OVER
Player ID: 5232827671
Date of Ban: 21/10/2024 04:30
Thank you for your understanding and continued support for the players. I hope you will look into this issue and lift the ban as soon as possible.
Best regards,
Mansour asser
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Solution
Feel free to submit an appeal through https://pubgmobile.live/support.

You can track the progress of your appeal from https://pubgmobile.live/status.
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