Homarr•15mo ago

Indexer Manager Stuck Buffering?

I tried sourcing help from a threead from a previous member (removing the widget and app and re-adding) but it doesn't seem to work for me : (

Cakey Bot•10/26/24, 9:30 PM

Thank you for submitting a support request.

Depending on the volume of requests, our team should get in contact with you shortly.

Please include the following details in your post or we may reject your request without further comment:

Log (See https://homarr.dev/docs/community/faq#how-do-i-open-the-console--log)
Operating system (Unraid, TrueNAS, Ubuntu, ...)
Exact Homarr version (eg. 0.15.0, not latest)
Configuration (eg. docker-compose, screenshot or similar. Use ``your-text`` to format)
Other relevant information (eg. your devices, your browser, ...)

❓ Frequently Asked Questions | Homarr documentation

Can I install Homarr on a Raspberry Pi?

KortiooOP•10/26/24, 9:37 PM

Log: https://pastebin.com/PKvFcJnz
OS: Debian
Version: 0.15.6
Config: N/A (Native Install via Ultra Seedbox)

Pastebin

[Warning] 300 console messages are not shown.[Error] << query #68 ...

Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.

Serenaphic•10/27/24, 1:56 PM

Thanks for providing your logs directly.

indexerManager.statuses {input: {configName: "default"}, result: TRPCClientError: Request failed with status code 401indexerManager.statuses {input: {configName: "default"}, result: TRPCClientError: Request failed with status code 401

Authorization error, either blocked by the reverse proxy or you put the wrong API-key

SSerenaphic Thanks for providing your logs directly. `indexerManager.statuses {input: {conf...

KortiooOP•10/27/24, 7:59 PM

When you say wrong api key do you mean via prowlarr? Additionally, how might i fix the reverse proxy issue?

Serenaphic•10/28/24, 8:16 PM

Sorry for the delay.
I meant the API key for prowlarr, the one you find under Settings -> General

KortiooOP•10/31/24, 4:26 AM

So should I reset my api key? Bc i literally just copied it verbatim with the copy button lol

Serenaphic•10/31/24, 1:52 PM

No, that's the right key, no worries there.
Could you share how you've setup your app? censor sensitive information

KortiooOP•11/1/24, 1:29 AM

Well, I'm not entirely sure, as the app is natively setup via my seedbox provider (Ultra.cc) & it's a non-root machine, so I don't have access to that, though if necessary I can always just reach out and they should be able to assist me

Serenaphic•11/1/24, 10:18 AM

Sorry for the confusion, I meant the app on you homarr dashboard, not the config files

KortiooOP•11/1/24, 8:40 PM

So i have the internal and external like this: https://username.hostname.usbx.me/appnamehttps://username.hostname.usbx.me/appname

But i even just tried altering the internal url to: http://hostname-direct.usbx.me:PORThttp://hostname-direct.usbx.me:PORT but even that doesn't seem to work

Serenaphic•11/3/24, 4:03 PM

Sorry again, I was off this weekend.
firstly, it is heavily recommended not to put apps behind paths, you should use subdomains instead. a lot of apps will require to manipulate it's own path from the start and might itself get lost, including homarr.
It is possible still that our approach given any link is to strip the whole path and use the one recommended by the apps docs. We mostly did that based on the said recommendation, and because users are mostly incapabable of just setting the domain since they'll copy paste a link they are currently on.

KortiooOP•11/5/24, 10:45 PM

So what url/address should I be trying to use? Because I use similiar setups for the other apps

Serenaphic•11/5/24, 10:56 PM

Subdomains.
homarr.domain.tld
prowlarr.domain.tld
etc

KortiooOP•11/9/24, 12:40 AM

Hey! Just wanted to update you, so I reached out to my seedbox provider, UItra, and they fixed the container for me, so it works now!

Serenaphic•11/10/24, 12:34 AM

Wonderful to hear. Sorry I didn't even see you were using a seedbox, this explains a lot actually. My bad

SSerenaphic Wonderful to hear. Sorry I didn't even see you were using a seedbox, this explai...

KortiooOP•11/10/24, 1:23 AM

No worries! I appreciate your patience and your support : )

Thank you for submitting a support request.

Depending on the volume of requests

, our team should get in contact with you shortly

Please include the following details in your post or we may reject your request without further comment:

Log (See https://homarr.dev/docs/community/faq#how-do-i-open-the-console--log)
Operating system (Unraid, TrueNAS, Ubuntu, ...)
Exact Homarr version (eg. 0.15.0, not latest)
Configuration (eg. docker-compose, screenshot or similar. Use ``your-text`` to format)
Other relevant information (eg. your devices, your browser, ...)

Indexer Manager Stuck Buffering?

Thank you for submitting a support request.

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