Loading new photos offline - mobile app
Has there been any progress on the issue mentioned in this screenshot? Frustrating taking a photo and opening Immich to see it and it takes a long time to show up - or not at all if offline/no connection to server.
4 Replies
:wave: Hey @Murrax2,
Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker compose ps docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
Checklist
1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: I have read applicable release notes.
3. :ballot_box_with_check: I have reviewed the FAQs for known issues.
4. :ballot_box_with_check: I have reviewed Github for known issues.
5. :ballot_box_with_check: I have tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: I have uploaded the relevant logs, docker compose, and .env files, making sure to use code formatting.
7. :ballot_box_with_check: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
If this ticket can be closed you can use the /close command, and re-open it later if needed.
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:No updates for right now. We don’t usually provide ETAs for features
Ok cool, is there an issue open for it that I can subscribe to, I didn't see one? No worries if not I'll keep an eye on release notes.
I have this exact issue, I don't understand why this isn't bothering other people?