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Can't access open case to view reply - Cloudflare Developers
CD
Cloudflare Developers
β’
16mo ago
β’
4 replies
Number Red
Can't access open case to view reply
I got an email stating that I got a reply on my open case
, but when I try to go to my open cases through Support
> All Activities
- All Tickets it takes me to
https://developers.cloudflare.com/support/account-management-billing/cannot-locate-dashboard-account/?ErrorCode=41&ErrorDescription=Execution+error&ErrorDetails=DML%3AInsert+failed.+First+exception+on+row+0%3B+first+error%3A+UNKNOWN_EXCEPTION%2C+portal+account+owner+must+have+a+role%3A+%5B%5D
The open case is about transferring a domain to another Cloudflare account
.
Case number
: 01247963
Cloudflare Docs
Cannot locate dashboard account | Cloudflare Support docs
We are making some improvements to our support experience
. This could be causing a temporary issue linking your dashboard account
and your Cloudflare Help Center My Activities sign
-on information
.
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