Old Accounts:
So What Do Ya’ll Do With Our Old Accounts? The Ones Ya’ll Tell Us It’s Nothing In The System That Tells Ya’ll It’s Our Accounts… Which Is Sadly Ashamed Even After We Put In Accurate Information Following The Steps Ya’ll Told Us To Follow!!! 
I Just Want To Know What Ya’ll Going To Do With Them, Just Let Them Sit There Until The Game Is Completely Done For Like Taken Out The App/Play Store?
If Not, I Have A Better Idea/Question… Maybe Just Give Us Our Old Accounts Back Because I Know I’m Not The Only One That Put In Accurate Information Using The Device I Created The Account On & Still Ya’ll Say “There’s Nothing That Tells Us The Account Is Yours” Or Whatever The Message Says But What Do Ya’ll Think?!
I Just Want To Know What Ya’ll Going To Do With Them, Just Let Them Sit There Until The Game Is Completely Done For Like Taken Out The App/Play Store?
If Not, I Have A Better Idea/Question… Maybe Just Give Us Our Old Accounts Back Because I Know I’m Not The Only One That Put In Accurate Information Using The Device I Created The Account On & Still Ya’ll Say “There’s Nothing That Tells Us The Account Is Yours” Or Whatever The Message Says But What Do Ya’ll Think?!
Solution
Hello, @Garçon! Are you asking about a lost or stolen account? If so, please reach out to the in-game customer service and submit an account recovery request.
Please note that an unsuccessful account recovery claim may result from providing insufficient or incorrect information or attempting to submit the request from an unfamiliar device. We recommend submitting the in-game account recovery request from a device you frequently use to log into your PUBG MOBILE account, and ensure you provide the in-game customer service with all the required and accurate information.
Please note that an unsuccessful account recovery claim may result from providing insufficient or incorrect information or attempting to submit the request from an unfamiliar device. We recommend submitting the in-game account recovery request from a device you frequently use to log into your PUBG MOBILE account, and ensure you provide the in-game customer service with all the required and accurate information.
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