The game doesn't work properly on my device (force stop).

I started playing the game 8 months ago. Everything was fine able to play every mode. But this 3.4 version doesn't work on my phone. It kicks me out of my phone/force stops when I play home, classic, unranked, cheer park mode. Only arena mode works well but lags a lot.

The requirements for this game are Android 6 and 2GB RAM, but my device is built with Android 9 and 3GB RAM.

I have already contacted the developers by mail, but they said that may I don't have a network connection or enough memory. But I have a strong network connection and half of my storage is empty.

Is there any other solution? I haven't completed my royal pass yet. And my tier points is not increasing.
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Solution
Please report this issue through https://pubgmobile.live/support.
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