Problem with folder check / permissions
Hi.
I've installed Immich for the first time. It fired up fine with the default config, but when I changed the UPLOAD_LOCATION the immich_server keeps restarting.
The logs indicate the following error:
microservices worker error: Error: Failed to read "<UPLOAD_LOCATION>/encoded-video/.immich - Please see https://immich.app/docs/administration/system-integrity#folder-checks for more information."
Now, I could create the dirs and touch the files manually, or disable the folder check, but I would rather like to avoid that and understand/fix the root cause.
.env conf looks like this:
UPLOAD_LOCATION=/media/8000/backup/Pictures/2003
The folder has the following permissions:
drwxrwxr-x 12 root docker 4096 Nov 25 13:19 2003
Other info:
- Immich v1.121.0
- Docker version 24.0.2, build cb74dfc
- Ubuntu 22.04.5 LTS
Any suggestions? Thanks in advance!
14 Replies
:wave: Hey @andstr,
Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker compose ps docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
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If this ticket can be closed you can use the /close command, and re-open it later if needed.You can't change the upload location after first run without moving the upload location from the original spot as well
^ this
you need to either move the files or start completely fresh by deleting the postgres data
Ok. So I:
- Took down the container, pruned the volumes, removed the .env, cloned the example .env, changed the UPLOAD_DIRECTORY, rebuild and restarted. Still got same error:
immich_server | [Nest] 7 - 11/25/2024, 2:09:08 PM ERROR [Microservices:StorageService] Failed to read upload/encoded-video/.immich: Error: ENOENT: no such file or directory, open 'upload/encoded-video/.immich'
immich_server | microservices worker error: Error: Failed to read "<UPLOAD_LOCATION>/encoded-video/.immich - Please see https://immich.app/docs/administration/system-integrity#folder-checks for more information."
Any ideas?
But did you delete the postgres data?
Dear support team. I am trying to install Immich with docker hosted on Asustor NAS. Installation was sucesssfull, but immich-server container is not healthy. I have such error: Error: ENOENT: no such file or directory, open '/usr/src/app/dist/main'
at Object.readFileSync (node:fs:441:20)
at getMaybeCachedSource (node:internal/modules/cjs/loader:1569:18)
at Object..js (node:internal/modules/cjs/loader:1650:19)
at Module.load (node:internal/modules/cjs/loader:1318:32)
at Function._load (node:internal/modules/cjs/loader:1128:12)
at TracingChannel.traceSync (node:diagnostics_channel:315:14)
at wrapModuleLoad (node:internal/modules/cjs/loader:218:24)
at Function.executeUserEntryPoint [as runMain] (node:internal/modules/run_main:170:5)
at node:internal/main/run_main_module:36:49 {
errno: -2,
code: 'ENOENT',
syscall: 'open',
path: '/usr/src/app/dist/main'
https://github.com/Haxxnet/Compose-Examples/blob/main/examples/immich/docker-compose.yml and this yaml was used to startup docker images.
@denis.antonenko please don't hijack an existing thread
Sorry, Ok. I am newbe here.
I pruned all the container volumes including immich_postgres, I thought that would purge the entire postgres db?
If you've just done a new Immich install then you should not have an immich_postgres volume
Unless you have it set up as a volume, it won't delete the DB data
I followed the exact steps here: https://immich.app/docs/install/docker-compose/
It created four volumes.
Those are not volumes those are containers
Right, I confused the concepts. Seems like the only related volume is "immich_model-cache". So maybe i didn't actually remove the containers then, and therefore not got got rid of the previous install. I will redo the process and try again. Thanks @schuhbacca
Now it ran fine again. Thanks for the support everyone!