HGL
genetic-orange

Beyond Good and Evil will not boot

I bought this game from GOG for Steam Deck and Linux desctop (Fedora 40 workstation) but it does not boot saying "EAX is not installed, Please install creative EAX" How do I solve this issue?
14 Replies
HeroicBot
HeroicBot6mo ago
To help you, we need a game log. Please see the following images on how to get it.
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From An unknown user
From An unknown user
genetic-orange
genetic-orangeOP6mo ago
Ok here is my game log https://0x0.st/8rLv.log
extended-salmon
extended-salmon6mo ago
try using either wine-ge or proton-ge - wine manager in the sidebar, install the latest - configure it in the game settings - delete this folder /home/gamaster_19/Games/Heroic/Prefixes/default/Beyond Good Evil - run the game again
genetic-orange
genetic-orangeOP6mo ago
Ok I got the same error
extended-salmon
extended-salmon6mo ago
share a new log
genetic-orange
genetic-orangeOP6mo ago
Ok https://0x0.st/8rpY.log This is for the latsist wine GE https://0x0.st/8rpg.log Latest Proton GE
extended-salmon
extended-salmon6mo ago
hmmm, weird, I tried with proton-ge and I got the same error, then I deleted the prefix folder, switched to wine-ge, and now it worked for me
genetic-orange
genetic-orangeOP6mo ago
I did that and I still got the error.
extended-salmon
extended-salmon6mo ago
one thing I notices comparing your logs with mine is that i have the game mode check disabled in the game settings maybe try that too I don't see anything else different apart from that
genetic-orange
genetic-orangeOP6mo ago
Ok I tried that and I got the same error I don't know what the problem is I did find someone having the same issue so I will speak with them
extended-salmon
extended-salmon6mo ago
here people suggest to get the eax.dll from somewhere else and put it in the game install folder https://www.gog.com/forum/beyond_good_and_evil/launch_error
Launch error "Please install Creative EAX", page 1 - Forum - GOG.com
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extended-salmon
extended-salmon6mo ago
it sounds like something in wine/proton is telling the game that the sound card supports EAX so it wants to use it, but then it fails to run because it can't find that I wonder if using an older version of wine-ge makes it work, can you try this? - install wine-ge 7-43 using the wine manager - delete the prefix /home/gamaster_19/Games/Heroic/Prefixes/default/Beyond Good Evil - set wine-ge 7-43 for the game - launch it maybe an older wine version doesn't make the game think EAX is available
genetic-orange
genetic-orangeOP6mo ago
Same error
quickest-silver
quickest-silver4mo ago
hey, did you ever find a fix for this OP? having same issue, been searching online for hours with no solution. tried all the things listed here already nvm. just using lutris for this one works fine

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