I
Immich•5mo ago
fazio

There are no photos inside the library folder

Hi, it seems like I've configured everything correctly, the photos are added because I find them in the upload folder, but they don't appear in the library folder in month order etc.. How can I solve it?
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11 Replies
Immich
Immich•5mo ago
:wave: Hey @fazio, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed. Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
Mraedis
Mraedis•5mo ago
Did you enable storage templating?
fazio
fazioOP•5mo ago
emhh no how can enebale storage templating?
Mraedis
Mraedis•5mo ago
fazio
fazioOP•5mo ago
okay thx so by enabling storage templating will they also be saved in the library folder?
Mraedis
Mraedis•5mo ago
yes
fazio
fazioOP•5mo ago
but now if I want to make a backup of all the photos, I just have to copy the library folder since all the photos are put there?
No description
Mraedis
Mraedis•5mo ago
Yep
Daniel
Daniel•5mo ago
I guess the more important question is: Do you even want/need the storage template?
Mraedis
Mraedis•5mo ago
I'm assuming yes because they wanted a nice album layout in the folder? 😛
fazio
fazioOP•5mo ago
yes ahahha so if I want to make a backup I copy a folder of the album and I did

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