PUBG MOBILE•13mo ago

Can't login again

Please help me, my account can't be back/login via google play games, I'm very confused

Me Asian player

#𝙼𝙶𝚁•12/28/24, 4:15 AM

Share Screenshot @Nesca.etc

Nesca.etcOP•12/28/24, 6:08 AM

How???

Screenshot_2024-12-28-13-07-49-401_com.tencent.ig.jpg

Nesca.etcOP•12/28/24, 6:11 AM

I also contacted customer service last night, but no information has come in yet.

#𝙼𝙶𝚁•12/28/24, 7:25 AM

Try To Login Another Device Once,

Nesca.etcOP•12/28/24, 9:02 AM

Okay, I'll try.

Quendi•12/28/24, 11:24 AM

What is the device you are using, @Nesca.etc?

QQuendi What is the device you are using, @Nesca.etc?

Nesca.etcOP•12/28/24, 12:30 PM

I am using a redmi note 10 5g device, is there any solution? I have changed the device but it still doesn't work

Quendi•12/28/24, 12:31 PM

Are you able to log in with a different login option, @Nesca.etc?

Nesca.etcOP•12/28/24, 12:34 PM

I can enter other login options but I have to create a new account again, and I tried to login using email but it still failed, I don't know what else to do, I'm very frustrated

Quendi•12/28/24, 12:34 PM

Are you able to log in with a different Google account, @Nesca.etc?

Nesca.etcOP•12/28/24, 12:35 PM

I can't login with another google account that's what makes me confused

Quendi•12/28/24, 12:35 PM

Can you log in or you can't, @Nesca.etc?

Nesca.etcOP•12/28/24, 12:37 PM

Can't log in, I've tried everything but it still fails, the only thing I can do is log in to my Facebook and Twitter accounts

Nesca.etcOP•12/28/24, 12:39 PM

And I have reported it to customer service, I don't know how long I have to wait or whether my account will not be returned, because I have given up and there is no hope left.

Quendi•12/28/24, 12:39 PM

Can you try to update the Google Play Store and check for any updates in the Play Store, @Nesca.etc? Also, check if there is any software update available for your device.

QQuendi Can you try to update the Google Play Store and check for any updates in the Pla...

Nesca.etcOP•12/28/24, 12:57 PM

I've checked everything but it still doesn't work

Quendi•12/28/24, 6:50 PM

Please change your DNS settings by following these instructions and try again, @Nesca.etc.

Nesca.etcOP•12/29/24, 12:29 PM

I can log in but not using Google, must use email

Quendi•12/29/24, 4:30 PM

Did you try to change the DNS settings?

Nesca.etcOP•12/30/24, 3:04 AM

Not yet

.Ṇadïa.🌴•1/15/25, 3:45 AM

Do you still require assistance?

.Ṇadïa.🌴•1/18/25, 12:22 AM

As we have not received the required details within 24 hours, we will close this post.

You are welcome to create a new post if you have any questions in the future.

Can't login again

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