I
Immich•4mo ago
edling

Change path

Hello. I have just change all my data to /mnt/user/backup/ from /mnt/user/media/ and now does not work. Please help
17 Replies
Immich
Immich•4mo ago
:wave: Hey @edling, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Immich
Immich•4mo ago
Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
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Issues · immich-app/immich
High performance self-hosted photo and video management solution. - Issues · immich-app/immich
edling
edlingOP•4mo ago
I have read all of them
Mraedis
Mraedis•4mo ago
How did you change it
edling
edlingOP•4mo ago
I move all the files to other place then i change it in Docker in unRaid. Import and photos
Mraedis
Mraedis•4mo ago
did you cp -a or mv the folders? what was the before/after of the paths? What is your compose What are the logs
edling
edlingOP•4mo ago
I did just move the folders. First /mnt/user/media/immich/photos_immich And /mnt/user/media/immich/photos To /mnt/user/backup/immich/photos_immich And /mnt/user/backup/immich/photos_immich Im on unRaid, and use immich Docker
edling
edlingOP•4mo ago
No description
edling
edlingOP•4mo ago
No description
edling
edlingOP•4mo ago
Can you help me out ? 🙂
Mraedis
Mraedis•4mo ago
Sure sure @edling I was just making dinner 🙂 Does it error on all the images? And did you compose down and up after doing this?
edling
edlingOP•4mo ago
I cant download any image on immich No compose, just move them
Mraedis
Mraedis•4mo ago
You need to stop/start the project or the containers won't know anything about the moved path @edling
edling
edlingOP•4mo ago
I have try that
Mraedis
Mraedis•4mo ago
I'm somewhat out of ideas, mostly because unraid isn't a 'normal' install, but #unraid has some pointers I bet
martabal
martabal•4mo ago
Did you change the file permissions? It should be nobody:users
edling
edlingOP•4mo ago
Yeah thats also done I did remove Docker, and try reinstall but not working .

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