Account ban issue
Dear PUBG Support Team,
I'm writing to appeal the unjustified 10-year ban on my PUBG Mobile account (551531555). As a dedicated and loyal player since the game's debut, I have always adhered to your guidelines and policies to ensure a fair gaming environment.
Recently, I achieved the rank of Conqueror and top 40 in NA while playing safe and grinding with my friends, only to find my account banned without any prior warnings or lighter penalties. This decision feels extremely unfair and has not only disrupted my experience but also negatively impacted my friends. We all play together, and this ban has significantly affected our gaming community. With the 10-year ban I will never be able to play with them again.
I have invested a considerable amount of money into this account, showing my commitment and support for PUBG Mobile. Moreover, I have always reported cheaters to help maintain the integrity of the game. The idea that I would engage in any illicit activities is simply unfounded.
I kindly request a thorough review and reconsideration of my case. I am confident that upon review, it will be clear that this ban is a mistake. Please restore my account so I can continue enjoying the game fairly and without the shadow of an undeserved ban.
Thank you for your attention and swift resolution of this matter.
(P.S the video is a failed attempt at making a clip for YouTube. It goes to show that there is not any cheats being used by this account and is clear evidence that Iβm not using cheats and infact reported the players who I had felt like were cheating)
Best regards,
551531555
I'm writing to appeal the unjustified 10-year ban on my PUBG Mobile account (551531555). As a dedicated and loyal player since the game's debut, I have always adhered to your guidelines and policies to ensure a fair gaming environment.
Recently, I achieved the rank of Conqueror and top 40 in NA while playing safe and grinding with my friends, only to find my account banned without any prior warnings or lighter penalties. This decision feels extremely unfair and has not only disrupted my experience but also negatively impacted my friends. We all play together, and this ban has significantly affected our gaming community. With the 10-year ban I will never be able to play with them again.
I have invested a considerable amount of money into this account, showing my commitment and support for PUBG Mobile. Moreover, I have always reported cheaters to help maintain the integrity of the game. The idea that I would engage in any illicit activities is simply unfounded.
I kindly request a thorough review and reconsideration of my case. I am confident that upon review, it will be clear that this ban is a mistake. Please restore my account so I can continue enjoying the game fairly and without the shadow of an undeserved ban.
Thank you for your attention and swift resolution of this matter.
(P.S the video is a failed attempt at making a clip for YouTube. It goes to show that there is not any cheats being used by this account and is clear evidence that Iβm not using cheats and infact reported the players who I had felt like were cheating)
Best regards,
551531555
Solution
Hello, OP! :r_pengwave:
For permanent bans, please appeal via https://pubgmobile.live/support. For all other bans/suspensions, please appeal in-game or via customer service.
For permanent bans, please appeal via https://pubgmobile.live/support. For all other bans/suspensions, please appeal in-game or via customer service.
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