Error Loading image, but why
I have added a external library, it work pretty good, expect there still have plenty of images broken, saying "Error loading image" on timeline thumbnails.
I have done jobs like GENERATE THUMBNAILS, EXTRACT METADATA, LIBRARY, TRANSCODE VIDEOS, GENERATE THUMBNAILS was executed several times.
I changed log level to verbose, when I try to open these photos on web ui, the log told me these
```
immich_server | [Nest] 16 - 01/23/2025, 11:28:24 AM DEBUG [Api:GlobalExceptionFilter~jbrrnqrj] HttpException(404): {"message":"Asset media not found","error":"Not Found","statusCode":404}
immich_server | [Nest] 16 - 01/23/2025, 11:28:24 AM DEBUG [Api:LoggingInterceptor~jbrrnqrj] GET /api/assets/38c4b1e0-a325-4a2b-876d-74918f730cb5/thumbnail?size=thumbnail&c=e8fwaWPIYmSr43%2FB0nm8SOY4DTM%3D 404 16.79ms ::ffff:58.251.36.54
immich_server | [Nest] 16 - 01/23/2025, 11:28:25 AM DEBUG [Api:GlobalExceptionFilter~dle4is4e] HttpException(404): {"message":"Asset media not found","error":"Not Found","statusCode":404}
immich_server | [Nest] 16 - 01/23/2025, 11:28:25 AM DEBUG [Api:LoggingInterceptor~dle4is4e] GET /api/assets/13cc58e4-39b2-4e06-8f0b-5d84a8ab584d/thumbnail?size=thumbnail&c=ONtqmp9fcZ7NN0kd1q05X1YQWKQ%3D 404 7.69ms ::ffff:58.251.36.54immich_server | [Nest] 16 - 01/23/2025, 11:28:26 AM DEBUG [Api:LoggingInterceptor~x7z0b0qd] GET /api/assets/38c4b1e0-a325-4a2b-876d-74918f730cb5 200 19.45ms ::ffff:58.251.36.54
immich_server | [Nest] 16 - 01/23/2025, 11:28:26 AM DEBUG [Api:GlobalExceptionFilter~1lttsgc8] HttpException(404): {"message":"Asset media not found","error":"Not Found","statusCode":404}
18 Replies
:wave: Hey @latel,
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FAQ | Immich
User
GitHub
Issues · immich-app/immich
High performance self-hosted photo and video management solution. - Issues · immich-app/immich
Immich
v1.124.2
ExifTool
13.00
Node.js
v22.12.0
Libvips
8.15.3
ImageMagick
7.1.1-40
FFmpeg
7.0.2-7
Repository
immich-app/immich
Source
v1.124.2@8d836ae04
Build
12680862573
Build Image
v1.124.2
Run the thumbnail job for one of those and see what the log says
docker-compose.yml
Should I re-run generate thumbnail for all or missing?
one more strange thing is that the live video plays normal, and meta data is corretly shown
Just for the one, from the menu in the detail view
I tried, it's ok now. but I cannot tried them all one by one, it's too many, and hard to find them all on the timeline view, Is there a better one to fix theme all?
I'm trying the GENERATE THUMBNAILS for missings job once more.
I'm trying the GENERATE THUMBNAILS for missings job once more.
when I re-run GENERATE THUMBNAILS for missings, I found some error logs. maybe this is the reason why there are some broken thumbnails after importing a large external library
and some logs like this
I played the P1010825.MOV on macOS, it plays without problem. ffprobe on macOS is ok as well
which indicates the immich build-in ffmpeg is working not alright
the video transcoded is broken 😂
Any luck someone give some help?
it's losing connection to the postgres database
Check the postgres logs, but probably your system is getting overloaded
you are correct, but the ffmpeg seems to be another problem, at least the ffprobe works ok on my macbook pro