34 Replies
To help you, we need a game log. Please see the following images on how to get it.



afraid-scarletOP•5mo ago
foreign-sapphire•5mo ago
looks like you didnt copy paste the link
this is wrong
afraid-scarletOP•5mo ago
Failed to load steam, I'll resend
I don't have steam this is a new system
Was running fine on old
afraid-scarletOP•5mo ago

afraid-scarletOP•5mo ago
foreign-sapphire•5mo ago
you can ignore those errors its a byproduct of using proton outside of steam
like-gold•5mo ago
turn on umu
afraid-scarletOP•5mo ago
Same c++ error
Go on
like-gold•5mo ago
1. don't ping me
2. go on what?
afraid-scarletOP•5mo ago

afraid-scarletOP•5mo ago
I tried to install no problem can handle it
What is umu
I had to do a few things last time I had to install unfortunately I can't access the ticket to see what that was
like-gold•5mo ago
https://discord.com/channels/812703221789097985/1044301598018515105/1316138869107720193
in your last log, it doesn't have
vcrun
under Winetricks packages
if you say you have vc++ already, how did you install it?afraid-scarletOP•5mo ago
I tried to install couldnt
like-gold•5mo ago
what did you do and what was the result?
afraid-scarletOP•5mo ago
I downloaded it but said no program can handle it
like-gold•5mo ago
that's not the way to do it. use Winetricks to install
vcrun2022
like-gold•5mo ago

afraid-scarletOP•5mo ago
Ok I see errors
Curl not installed, using 64 bit wine prefix, version no longer supported
Also says nothing installed by winetricks yet even after I selected vcrun2022
afraid-scarletOP•5mo ago

like-gold•5mo ago
install curl then
you're going to need it so it can pull the installer
afraid-scarletOP•5mo ago
/tools/winetricks: 646 wine not found
Returned status 127 aborting
like-gold•5mo ago
do you have the wine dependencies installed as well?
Install Wine Dependencies by following this guide
If this does not immediately resolve your issue, you might also have to delete your Wineprefix (by default it's in
~/Games/Heroic/Prefixes/default/<game name>
)
Alternatively, you can use the Flatpak version of Heroic: https://flathub.org/apps/com.heroicgameslauncher.hglforeign-sapphire•5mo ago
if curl isnt there high probability of other stuff missing 😄
afraid-scarletOP•5mo ago
I have curl now, sorry this is a fresh machine it has minimal stuff so far
Now wine dependencies
Currently installing
UMU enabled
afraid-scarletOP•5mo ago

afraid-scarletOP•5mo ago
Sorry it's not full size it won't let me adjust
Ok I got the game up and running but it starts a new game, I have my cloud sync set to download, says there is a cloud save and has downloaded it but starts a new game
foreign-sapphire•5mo ago
make sure the path it downloads to is correct
afraid-scarletOP•5mo ago
Where should I point it to?
like-gold•5mo ago
the lack of
ldconfig
also implies that glibc
isn't installedafraid-scarletOP•5mo ago
I got the game running it's just the saves aren't synced yet
I deleted the path and had it regerate, still not correct yet
foreign-sapphire•5mo ago
every game is different in what path it uses so you'll have to look it up on like pcgaming wiki or something
afraid-scarletOP•5mo ago
Ok do I need to put anything in that folder or just select it
I choose the correct folder, same one from my old machine that worked, select download, sync, says successfully synced but not coming up in game
Saved game location is also empty
It's very fast on completing as though it didn't download anything