I
Immich•4mo ago
Athul

Permission issue for Restored Immich (with borg)

I have backed up the immich_app that runs on my raspberry pi using borgBackup, as shown in the Backup Script. To test this backup, I have restored it to my laptop running windows (WSL + docker_desktop). - Borg didn't have any erros - db restoration (as shown here) didn't have any errors either. While trying to start immich with docker compose up -d, immich start-up fails silently. It doesn't open on localhost:2283, and the logs show that immich_postgres keeps restarting every few seconds because of a permission error. Borg docs had mentioned something related to permission issues if the user that's restoring is not the user who backed up. But there must be a way to restore on a different machine right? LOG of immich_postgres: 
The database cluster will be initialized with locale "en_US.utf8".
The default database encoding has accordingly been set to "UTF8".
The default text search configuration will be set to "english".

Data page checksums are enabled.

initdb: error: could not change permissions of directory "/var/lib/postgresql/data": Operation not permitted
fixing permissions on existing directory /var/lib/postgresql/data ... chmod: changing permissions of '/var/lib/postgresql/data': Operation not permitted
The files belonging to this database system will be owned by user "postgres".
This user must also own the server process.
The database cluster will be initialized with locale "en_US.utf8".
The default database encoding has accordingly been set to "UTF8".
The default text search configuration will be set to "english".

Data page checksums are enabled.

initdb: error: could not change permissions of directory "/var/lib/postgresql/data": Operation not permitted
fixing permissions on existing directory /var/lib/postgresql/data ... chmod: changing permissions of '/var/lib/postgresql/data': Operation not permitted
The files belonging to this database system will be owned by user "postgres".
This user must also own the server process.
6 Replies
Immich
Immich•4mo ago
:wave: Hey @Athul, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Immich
Immich•4mo ago
Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
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Athul
AthulOP•4mo ago
my .env file 
# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=./upload_location

# The location where your database files are stored
DB_DATA_LOCATION=./postgres_data
#DB_DATA_LOCATION=/home/athul/immich_db_data_location

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
TZ="Asia/Kolkata"

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION="v1.124.2"

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=cornerfirebulbousaluminium

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich
# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=./upload_location

# The location where your database files are stored
DB_DATA_LOCATION=./postgres_data
#DB_DATA_LOCATION=/home/athul/immich_db_data_location

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
TZ="Asia/Kolkata"

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION="v1.124.2"

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=cornerfirebulbousaluminium

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich
Zeus
Zeus•4mo ago
Youre probably using NTFS on windows
Athul
AthulOP•4mo ago
yes. Is that a problem? Did you mean the disk that's being backed up to? Or the one I restored to (and then run immich)?
Zeus
Zeus•4mo ago
restored to, postgres cannot work on NTFS

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