Immich•11mo ago

Immich is storing my files in a weird way.

I thought Immich would just create a 2024 folder, then have monthly sub folders [jan, feb, march], the in those individual days[1, 2, 4, 5,] ? Mine instead is a bunch of letters and random images in each. I only have 4gb of images and video's uploaded so far so I'm fine if i need to wipe everything out and start fresh. But I would like it this was because I use these photos and videos as an SMB share well so i can access these via windows. Photography is my profession and I will allows need access to these.

TruenasScale
64GB Ram
6Core AMD 3600
47TB Pool in Raidz1

Immich•1/29/25, 9:01 PM

:wave: Hey @riveroaklord,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.

References

Container Logs:
```
docker compose logs
```
```
docker compose logs
```
docs
Container Status:
```
docker ps -a
```
```
docker ps -a
```
docs
Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA

Immich•1/29/25, 9:01 PM

Checklist

I have...

:blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
:blue_square: read applicable release notes.
:blue_square: reviewed the FAQs for known issues.
:blue_square: reviewed Github for known issues.
:blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
:blue_square: uploaded the relevant information (see below).
:blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

Your docker-compose.yml and .env files.
Logs from all the containers and their status (see above).
All the troubleshooting steps you've tried so far.
Any recent changes you've made to Immich or your system.
Details about your system (both software/OS and hardware).
Details about your storage (filesystems, type of disks, output of commands like
```
fdisk -l
```
```
fdisk -l
```
and
```
df -h
```
```
df -h
```
).
The version of the Immich server, mobile app, and other relevant pieces.
Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the

/close

/close

command, and re-open it later if needed.

GitHub

immich-app immich · Discussions

Explore the GitHub Discussions forum for immich-app immich. Discuss code, ask questions & collaborate with the developer community.

FAQ | Immich

User

GitHub

Issues · immich-app/immich

High performance self-hosted photo and video management solution. - Issues · immich-app/immich

ImmichAPP•1/29/25, 9:04 PM

https://immich.app/docs/administration/storage-template/

IImmich https://immich.app/docs/administration/storage-template/

riveroaklordOP•1/29/25, 9:21 PM

I have it set up this way and i even hit run under jobs and it says running for like 3 seconds then the green bar disappears.

Alex Tran•1/29/25, 9:41 PM

Can you check there are folder and file in

library

library

folder?

Alex Tran•1/29/25, 9:42 PM

the

upload

upload

folder will always have those empty folder

riveroaklordOP•1/29/25, 11:14 PM

there are no folders of this structure. just a folder that is a bunch of letters and numbers. screenshots from file browser

aviv•1/29/25, 11:25 PM

Maybe a matter of some permissions related to Truenas I remember there were some similar cases in the past.
Can you provide logs?

riveroaklordOP•1/30/25, 12:03 AM

ok, so i deleted everything and started fresh and i made datasets for everything. we are almost there. i have the folder structure set up and its perfect. year then month, then images. but i created a second user named "jerry" and for some reason that folder shows up as a bunch of letters and numbers as well. which is very confusing in the smb share. Can i just rename the folder? I think this would likely break something.

Rriveroaklord ok, so i deleted everything and started fresh and i made datasets for everything...

aviv•1/30/25, 12:05 AM

https://immich.app/docs/administration/user-management#set-storage-label-for-user

riveroaklordOP•1/30/25, 12:06 AM

Thank you. Got it. Can i delete the now that it is migrated to the new folder?

Rriveroaklord Thank you. Got it. Can i delete the now that it is migrated to the new folder?

aviv•1/30/25, 12:09 AM

I assume it should do it on its own but I'm not sure.
Can you try running it?

riveroaklordOP•1/30/25, 12:14 AM

Still there. even when i changed the admin profile to my name it is still there with some empty folders within. If i do delete them manually would that break anything?

aviv•1/30/25, 12:15 AM

This shouldn't cause any problems assuming all folders are indeed empty, but I can't tell you for sure, maybe it's worth waiting for Alex's answer.

Alex Tran•1/30/25, 12:26 AM

Where is that admin folder? In the screenshot

Alex Tran•1/30/25, 12:27 AM

Can you help show the full path?

AAlex Tran Can you help show the full path?

riveroaklordOP•1/30/25, 1:14 AM

I deleted them but this is where the full path was.

riveroaklordOP•1/30/25, 1:16 AM

Alex Tran•1/30/25, 1:16 AM

When you click into Dave and Steph, what do you see?

riveroaklordOP•1/30/25, 3:37 AM

the correct folders. ,months then days then images. Just was curious if i could delete the random named folders, which i already did and i have no issues.

Immich is storing my files in a weird way.

References

Checklist

Information

Similar Threads

Similar Threads

References

Checklist

Information

Similar Threads