I got banned for no reason

It Says It's Third Party Software But I Don't Use Third Party Software, I was just an account, that account got banned, then all of them got seven, I bought the emulator Hassayit, I left, I thought I got it back, so I went back to the same account.
I went to the other account
I was banned for 10 years for an account I didn't log into, for no reason.