Immich_Server repeatedly restarting,
I'm not sure how to share the logs however when clicking he logs in docker on unraid it says "[Nest] 17 - 02/23/2025, 12:02:32 AM ERROR [TypeOrmModule] Unable to connect to the database. Retrying (3)..." as an error how do I fix this? I have attatched my env and docker compose files
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:wave: Hey @Eve,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
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3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
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(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:Any updates going on? Power outage? Disk full?
It says unable to connect to the database so you should check your postgres logs
Why is your env example.env
I just setup everything including unraid, I'm very very new however I haven't had a power outage and the disk shows it has 780gb left (spead across an m.2 and a hard drive if that matters?)
Give me one second and ill start it back up and send them
I just downloaded it from the website and copy pasted it in, is that not correct?
whenever I click on the postgres logs the new window immediately closes after some text appears
Also this is how my docker looks, under version for postgres and redis it says not available does that have anything to do with it?
Changing "DB_DATA_LOCATION=/mnt/user/appdata" to "DB_DATA_LOCATION=/mnt/user/appdata/immich/postgresql/data" seems to have fixed this, I have no idea why as I just saw it on a reddit post but something about cache even though I don't believe I have one? I'm leaving the ticket open so someone can tell me if this is correct/will cause issues later, let me know if I should close the ticket and thank you for helping :)
Seems to me like the folder already existed with data in there and you're not supposed to do that 👀
So changing to a new empty folder fixed it
I'm not sure why it already existed but is my current setup ok then?
I'm just saying seems to me, I don't know 😛
You could look inside /mnt/user/appdata and see what's there
unraid probably has stuff in there
And yes it is OK!
Yeah just seems to have things related to immich, strange but if its working that's ok lmao I'll close the ticket thanks for your help :)
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