Immich_server always restarting

My setup (Ubuntu 24 on MacMini 2014) keeps failing on Immich startup - gets a error; severity_local: 'ERROR', severity: 'ERROR', code: 'XX000', file: 'multixact.c', line: '1305', routine: 'GetMultiXactIdMembers' Then: api worker exited with code 1 Followed by restart.
20 Replies
Immich
Immich2w ago
:wave: Hey @rustang46, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
rustang46
rustang46OP2w ago
I've tried the approach of changing the port number from 2283 to 224 in the yml file, same result. here is an example of the sudo lsof querry:
rustang46
rustang46OP2w ago
No description
rustang46
rustang46OP2w ago
Each attempt of the server to restart increments up both PID's. I also turned off the IPv6 in the system settings. But still see both Types of processes - not sure if this is the problem or not. I get errors in trying to shut down the Docker containers - permission errors. Completely stuck - no idea on what is going on here, or how to clear error. I am a newbie, and trying to figure this out without experience has been frustrating. Appreciate detailed advice on how to resolve. From server lots: Failure
Failed starting container: failed to set up container networking: driver failed programming external connectivity on endpoint immich_server (b72b2a303befef5e7a33d15072f678e916ec9ba996e7bceee58ed50266b00f39): failed to bind host port for 0.0.0.0:2283:172.18.0.4:2283/tcp: address already in use Looks like it is still looking for port 2283 even though I set up yml file for 2284. restarting system to see if that fixes the issue. Restart did not help. sure looks like somewhere I have another immich container running, but no idea where to look.
rustang46
rustang46OP2w ago
No description
rustang46
rustang46OP2w ago
getting errors on postgres database as well:
rustang46
rustang46OP2w ago
No description
rustang46
rustang46OP2w ago
just a sample of the errors.
bo0tzz
bo0tzz2w ago
Your database is corrupted You'll want to restore a backup
rustang46
rustang46OP2w ago
I have no backup - just getting started and had very few images included. What is best way to do a clean install?
rustang46
rustang46OP2w ago
apparently I don't have correct permissions...
rustang46
rustang46OP2w ago
No description
rustang46
rustang46OP2w ago
even using sudo docker compose down -v does not allow me to remove Immich. Further in the help menu, I did a database integrity check. It passed checksums and corruption checks, but failed the check for structure errors.
rustang46
rustang46OP2w ago
No description
Zeus
Zeus2w ago
I think we already determined the DB is corrupted, and you need to start over If you don’t have backups
rustang46
rustang46OP2w ago
what is most efficient way to remove existing DB and do a clean install? Especially since I dont' seem to know how to remove the corrupted database.
Zeus
Zeus2w ago
You would delete the contents of the database folder, which is specified in your .env file
bo0tzz
bo0tzz2w ago
The link I sent explains all this
rustang46
rustang46OP2w ago
boOtzz - thanks - I see this now. But I still have no permissions to do a docker compose down or through portainer to stop / remove volumes. How do I get permissions to do this?

Did you find this page helpful?