Billing support? Billing error
Hi, we were pro users until a couple hours ago. We downgraded and got charged 90USD for a monthly usage. However we downgraded before our billing cycle ended and a few weeks ago we paid the pro monthly suscription. To the best of my knowledge our usage was "covered" with the payment we made a few weeks ago. We want a refund and to close the account but our billing support cases get closed automatically since we are no longer pro users.
What can we do?
What can we do?
