Cloudflare Developers•10mo ago

Hi! i need support, but my case has NOT been answered.. It has been like 2 days.

Ppanquake Hi! i need support, but my case has NOT been answered.. It has been like 2 days.

andrew_nyr•3/3/25, 2:30 AM

Hey, what are you looking for help with?

panquakeOP•3/3/25, 2:32 AM

Yeah, im trying to switch all my plans to Free. but i sadly cant This is the error,

panquakeOP•3/3/25, 2:34 AM

I never, switched my plans to anything.. thats why im trying to switch back..

panquakeOP•3/3/25, 2:35 AM

No, no i dont.

panquakeOP•3/3/25, 2:35 AM

I only use workers and pages.

panquakeOP•3/3/25, 2:35 AM

Theres 2 invoices, the 1st one i never made.

panquakeOP•3/3/25, 2:36 AM

And theres some random card on my account.

panquakeOP•3/3/25, 2:36 AM

Im in canada btw.

panquakeOP•3/3/25, 2:36 AM

Cloudflare Business Plan
Feb 9 – Mar 9, 2025..?

panquakeOP•3/3/25, 2:36 AM

i never made this i promise.

panquakeOP•3/3/25, 2:37 AM

audit logs? wheres that

panquakeOP•3/3/25, 2:38 AM

I dont see it.

panquakeOP•3/3/25, 2:38 AM

Oh! found it.

panquakeOP•3/3/25, 2:39 AM

I dont see anything related to billing..

panquakeOP•3/3/25, 2:40 AM

I cant even afford all of this. Great!

panquakeOP•3/3/25, 2:40 AM

Ive created a case. I dont know what to do.

andrew_nyr•3/3/25, 2:41 AM

Billing will help you, eventually

andrew_nyr•3/3/25, 2:41 AM

We can't really help with anything billing-related here

panquakeOP•3/3/25, 2:41 AM

I hope it gets resolved.

panquakeOP•3/3/25, 2:42 AM

Cause its messed up everything, i cant add domains, I cant do anything. i cant even make subdomains!

panquakeOP•3/3/25, 2:44 AM

I cant pay it though, and the card is not even mine. Or a name i even know.

Peps•3/3/25, 3:22 AM

What is your ticket #? @dxs8

panquakeOP•3/3/25, 3:26 AM

its a support case. either way 01409946

captain•3/3/25, 5:18 AM

i see the pages areas are archived so gonna ask here... i have lost my whole day trying to figure out why when i do a pages deploy with the svelte starting point, if i create a functions folder at the top level of the app, it wont recognize any of the functions i put in there. I've tried everything and the even chat gpt / grok to debug. Ideas? Is there some bug lurking in wrangler?

xyz•3/3/25, 12:09 PM

Hello, is there an error with 2FA? Since this morning I can't login, everytime I enter the 2FA code it says: Invalid authentication token entered! Please use the token provided by your authentication app on your phone.

Peps•3/3/25, 12:22 PM

interestingly I ran into the same issue a month or so back, that my 2FA TOTP suddenly broke, across 3 different devices

Peps•3/3/25, 12:22 PM

luckily still had my hardware keys + backup codes

xyz•3/3/25, 12:25 PM

Clock is correct, it's my daily phone (iPhone 15)

Peps•3/3/25, 12:26 PM

if you go to https://time.is, does it still tell you your clock is correctly synced? Even if it's desynced by some seconds it's not really correct, for 2FA TOTP at least

Peps•3/3/25, 12:27 PM

xyz•3/3/25, 12:47 PM

Huh looks like my mobile provider clock was off! Thank you @Peps , issue resolved

Ccaptain i see the pages areas are archived so gonna ask here... i have lost my whole day...

Peps•3/3/25, 2:23 PM

There's still #workers-and-pages-discussions and #pages-help for any Pages-related question or issue

PPeps if you go to https://time.is, does it still tell you your clock is correctly syn...

valkyrie_pilot•3/3/25, 2:26 PM

please, https://time.gov.... that one is severely popup-ridden

Vvalkyrie_pilot please, https://time.gov.... that one is severely popup-ridden

Peps•3/3/25, 2:27 PM

that page is way too messy on mobile for just trying to find out if your clock is drifting or not

valkyrie_pilot•3/3/25, 2:28 PM

true, but it took me about 10 seconds to close all the popups on time.is

valkyrie_pilot•3/3/25, 2:28 PM

time.gov could use some help from 18f... oh wait they're gone

Peps•3/3/25, 2:29 PM

yeah its sad that it's filled with ads nowadays, it used to actually be normal for the longest time

Chaika•3/3/25, 2:29 PM

shouldn't be too hard to make one with a CF Worker as a time source

database•3/3/25, 2:30 PM

can someone kindly help me with this: Invalid Tunnel Token Error
I keep getting this error and sometime it just get's solved by itself and sometimes I get the error indefinitely

PPeps if you go to https://time.is, does it still tell you your clock is correctly syn...