Cloudflare Developers•10mo ago

What does this have to do with Cloudflare?

HHard@Work What does this have to do with Cloudflare?

wooden2005•3/5/25, 5:00 PM

Sorry, I just want to find a reliable installation software

Erisa•3/5/25, 6:27 PM

depends on the ticket category

Erisa•3/5/25, 6:28 PM

technical tickets are answered faster on higher plans, billing and account tickets are not

Erisa•3/5/25, 6:28 PM

i usually recommend against increasing plan level just to get faster support though, its rarely worth the money and there are other ways (community escalations for example) to get answers faster if its important

Erisa•3/5/25, 6:29 PM

but if you were thinking about pro anyway then sure i guess

AAnay-208 I saw 2 reddit posts about the issue, and just posted a third one, in hope they ...

Erisa•3/5/25, 6:29 PM

do you have links to those reddit posts?

Erisa•3/5/25, 6:30 PM

well this is also a community :P

Erisa•3/5/25, 6:30 PM

i can also escalate things, just want to understand first

Erisa•3/5/25, 6:31 PM

that looks like edge on windows with no extensions, its the latest version right?

Erisa•3/5/25, 6:31 PM

fully up to date?

Erisa•3/5/25, 6:31 PM

okay

! SAKURA.sx❁•3/5/25, 6:32 PM

Hello, any cloudflare worker here can take down a cloudflare site serving cloudflare malware?

SuperHelpflare•3/5/25, 6:33 PM

If you feel that a site is engaging in illegal or inappropriate activities, you can submit an abuse report at https://abuse.cloudflare.com/. The Trust and Safety team will review the details and reply if appropriate. You can also report the site to your relevant local authorities. Reports cannot be filed via Discord or with individual employees or Champs.

SSuperHelpflare If you feel that a site is engaging in illegal or inappropriate activities, you ...

! SAKURA.sx❁•3/5/25, 6:33 PM

That's like very slow

Chaika•3/5/25, 6:33 PM

it's the only option

Chaika•3/5/25, 6:33 PM

they can be quick if it's obvious

Chaika•3/5/25, 6:34 PM

eh account support is entirely different from abuse, espec when it's not really account and it's challenge issues instead

!! SAKURA.sx❁That's like very slow

Isaac McFadyen•3/5/25, 6:34 PM

The abuse team is very much a seperate team inside Cloudflare, and that form is pretty much the only way to reach them. Regular employees/us can't escalate anything related to abuse, they all have to go through that form.

AAnay-208 I might be able to upgrade my plan, if it means I'll get a faster response, as i...

Erisa•3/5/25, 6:36 PM

I'd still not recommend resorting to that in the meantime though, I'm having a look and seeing if we can escalate this

If you're able, could you check the network logs of your browser at the time it happens, look for a request with a url starting https://challenges.cloudflare.com/cdn-cgi/challenge-platform/h/g/orchestrate/chl_api/v1?https://challenges.cloudflare.com/cdn-cgi/challenge-platform/h/g/orchestrate/chl_api/v1? and share the content of the ray=ray= parameter in it? That ID can help cloudflare to track down the request in their system a lot easier

Avatar TriX•3/5/25, 6:38 PM

can someone please help me setup i cant seem to remember how to do it please help me i need to setup a (some).domain.com for a minecraft server please help me

Erisa•3/5/25, 6:38 PM

https://community.cloudflare.com/t/setting-up-minecraft-srv-records-on-cloudflare-connect-via-your-domain-name/636757

Erisa•3/5/25, 6:38 PM

thanks

Erisa•3/5/25, 6:39 PM

since you said it happens in another browser as well, could you get a ray from that? and write which browser next to which ray so i dont get them confused

Erisa•3/5/25, 6:39 PM

then after that, could you add the ray ids to the ticket (so its clear to cf even if they miss my note) and share with me the ticket id?

Erisa•3/5/25, 6:39 PM

i'll escalate it on

Erisa•3/5/25, 6:41 PM

thank you very much

EErisa yeah its a bit silly theyre limited in a world where email workers exist, surely...

ericdude4•3/5/25, 6:41 PM

Did you manage to get your webhook working? I've set one up and validated it, but it doesn't seem to actually fire when a Pages deployment succeeds

Eericdude4 Did you manage to get your webhook working? I've set one up and validated it, bu...

Erisa•3/5/25, 6:42 PM

i have one setup for pages but i havent seen it fire recently, i'll check it in a bit and let you know

EErisa i have one setup for pages but i havent seen it fire recently, i'll check it in ...

ericdude4•3/5/25, 6:43 PM

Did you have to take any extra steps beyond registering the webhook? Like is there anywhere inside my Pages settings that I can select webhook topics or something?

Erisa•3/5/25, 6:44 PM

it should all be done under the account-level notification configuration

EErisa it should all be done under the account-level notification configuration

ericdude4•3/5/25, 6:45 PM

strange. I have my wehook set up there but not getting any notifications upon deployment of the Pages project. Seems strange to set up webhooks like this cause it assumes i want all possible webhook events i guess?

ericdude4•3/5/25, 6:47 PM

ideally im trying to listen for a pages webhook so i can pass along the new deployment version to all of the clients which utilize the deployment's assets

What does this have to do with Cloudflare?

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