Verification code
Not getting verification code
Solution
If you are unable to receive the verification code, we recommend checking the following:
- Please ensure that the email address you entered is the same as the one you have linked with your game account.
- Please kindly check whether you have safelisted these 2 email accounts, "noreply@pubgmobile.com" and "service@pubgmobile.com".
- Please check whether the verification code is in your spam folder.
- Please avoid requesting a verification code too frequently. If you have already made multiple attempts to request a code, we recommend waiting a while (at least 24 hours) before trying again.
