Connector install issue

Original message was deleted

Vybz•3/19/25, 3:14 PM

an image if this is easier

Chaika•3/19/25, 3:22 PM

@Vybz You leaked your tunnel token, I deleted the msg. Refresh that token under the installation instructions for your tunnel -> refresh token, or anyone who got it could run your tunnel

Chaika•3/19/25, 3:22 PM

anyway this has been reported before, looks like caused by firewalls. In one person's case, FortiGate

Vybz•3/19/25, 3:28 PM

yes I am running a Fortigate

Vybz•3/19/25, 3:28 PM

anyway to solve it

VVybz anyway to solve it

Chaika•3/19/25, 3:33 PM

disable web filter for the device/traffic https://community.cloudflare.com/t/quic-crypto-error-0x178-remote-tls-no-application-protocol/600784/2?u=chaika

Chaika•3/19/25, 3:34 PM

or throw the fortigate out the window

Vybz•3/19/25, 3:34 PM

lol

Vybz•3/19/25, 3:48 PM

can you tell me the url the connector is trying to connect to?

Chaika•3/19/25, 3:49 PM

all ports/domains/ips are documented here: https://developers.cloudflare.com/cloudflare-one/connections/connect-networks/configure-tunnels/tunnel-with-firewall/

Cloudflare Docs

Tunnel with firewall · Cloudflare Zero Trust docs

You can implement a positive security model with Cloudflare Tunnel by blocking all ingress traffic and allowing only egress traffic from cloudflared. Only the services specified in your tunnel configuration will be exposed to the outside world.

Vybz•3/19/25, 4:39 PM

ok so I whitelisted all the ips and it still did not work.

VVybz ok so I whitelisted all the ips and it still did not work.

Chaika•3/19/25, 4:45 PM

hmm, I haven't played around with fortigate before, did you try what that user suggested with disabling the web filter for the device?

Vybz•3/19/25, 5:14 PM

I can't disable the entire web filter. there are things we want to filter. i could probably disable it for a 1 min but I assume it will always want to be connected to one of those ips

Connector install issue

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