wizard fix and support not loading

For about 3 weeks ago i've been encountering a technical issue with opening valorant and launching and a pop-up keeps coming at me out of nowhere saying something about a wizard fix and the game not updating .I tried reinstalling the game but unfortunately it didn't work so i tried submitting a ticket to the riot support and there was another problem the site couldn't load and i couldn't do anything can you help me fix this issue please ?