Got kacked and banned
Hello everyone, I need your help so much with my valorant account. Recently I’ve been hacked by someone from another country. That hacker changed all my keybinds and my username into “PUSCY CLAPPER#PAPI”. He played a ranked game, I was silver 2 and after the person hacked me I was surprisingly gold 1 ! I firstly thought that he was only a good player but after about two weeks I tried to login to my game and I saw that my account is banned permanently for “third party softwares using”. I suspect the hacker of using these type of “softwares” on my account. My riot ID now is GénéralCacaProut#2411
Thank you for your attention to my message.
30 Replies
;recovery
:valQuestion: If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved.
Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
submit ticket here
But they keep ignoring me
I’m in hope to find a riot dev right here
Sorry I didn’t I had to respond to your message
Didn’t know I had to ***
You need to wait a bit
are you sure you submitted a ticket
Yes and they keep putting my ticket into the “resolved” section
But my problem isn’t resolved at all
Submit another one and pray that it works , the people here cannot help to get your account unbanned
submit a ticket button on top of the webpage
So you’re telling me that I can’t try to have a riot dev helping me in this server ? Then you’re telling me that my account is lost ??
Because there is no chances that they will answer to me
Idk but you could try
like i said, the only way you can get your account back is through riot support
I need to talk to a riot dev anyway
@junimo @ItsGamerDoc Hi ! I’m sorry to bother you but I really need your help. Can you please analyze my case and tell me if my ban is deserved or not. Thank you.
When did you get hacked and when did you get banned?
I got hacked on the 28 of February and banned the 22 of march so about a month later.
.
And when did you recover your account back?
I did thank to a league support member
I was asking the date when you got it back
Sorry I didn’t understand the question 😅
If a hacker did use cheats on your account, your account would’ve been banned within that week (usually the same day of using cheats)
But you recovered your account and got banned a whole month later
So it’s got nothing to do with you getting hacked
So ?? Are they telling me that I am cheating?
But they can see that it wasn’t me playing when the account got banned right ?
I mean with my ip address or the pc that I’m using
Are you hwid banned or just account banned
Just account banned
So you are able to play on alt accounts ?
Yes I tried it to see if I was Hwid banned
.
Did you at any point share your account details with anyone? Let em play on your acc?
I did shared my account but not after I recovered it. The league support member disconnected all the persons who had access to my account and I changed my password after that
And the mail address also
?
You tagged 2 Devs wait for em
Don’t tag em again tho :Spray_AllGood:
Yes I know and I’m sorry about that … thank you for your help anyway !
Also quick Q, did you login and play on any other PC other than yours ?
If I remember correctly I did login in a cybercafé in Paris and another time on my girlfriend’s pc to buy a skin
And was this around the time you got banned?
No it was about one or two months before