i need assistance how to recover my account
already make a form in https://pubgmobile.live/support and rejected (no email or any information why it was rejected)
in-game recovery tool 5x getting rejected
emailed to service@pubgmobile.com (idk about what's wrong about the less-used device or incorrect answer, there's no specific answer from the email)
Note: i did put my UID in the email
i need more guidance on how i can recover my pubg mobile account 🙏



Solution:Jump to solution
If your claim was rejected through the community support form, we're unfortunately help you any further through here.
Please note that an unsuccessful account recovery claim may result from providing insufficient or incorrect information....
4 Replies
Solution
If your claim was rejected through the community support form, we're unfortunately help you any further through here.
Please note that an unsuccessful account recovery claim may result from providing insufficient or incorrect information.
i cant make new form jn community support?
No, unfortunately. Should you still require further assistance, please reach out to the customer service through in-game or by sending an email to service@pubgmobile.com.
okay thanks