19 replies

Nameservers incorrectly set up

Hello all, I could use an assist. My wife bought a domain (novanitherapy.com)through cloudflare and it has been a pretty nightmare experience so far. The nameservers are incorrectly set up and the documentation explicitly says that

Cloudflare automatically assigns nameservers to a domain and these assignments cannot be changed. For more details, refer to Nameserver assignments.

Cloudflare automatically assigns nameservers to a domain and these assignments cannot be changed. For more details, refer to Nameserver assignments.

so I am at a loss of what to do. We paid for the upgraded pro teir so that we could access support tickets but there is no way that I can find to actually submit a ticket because we are in a constant loop of trying to submit, being told that that there is a way via the ai chat bot, but there being no actual way to do that.
Any help would be appreciated! Cheers

Cloudflare Developers•9mo ago•

19 replies

etnova89

Nameservers incorrectly set up

Cloudflare automatically assigns nameservers to a domain and these assignments cannot be changed. For more details, refer to Nameserver assignments.

Cloudflare automatically assigns nameservers to a domain and these assignments cannot be changed. For more details, refer to Nameserver assignments.

Nameservers incorrectly set up

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