Still Waiting – Hacked Account Not Recovered
Hello PUBG team. I’m here again because my hacked account issue still hasn’t been resolved. My account was hacked on March 15, 2024, at 00:08:35, and since then, I haven’t received any helpful response from support.
I’ve submitted multiple requests, including screenshots, my account ID (532622489), UC purchase receipts, and all the required information.
Please, I kindly ask someone from the security team to review my case urgently, as this account was created in 2018 and has years of progress and money invested.
I don’t want to lose something I’ve built over so much time.
Thank you for your attention.
Solution:
Jump to solution
Please wait patiently while your account recovery request submitted through https://pubgmobile.live/support is being verified.
You can expect to receive a response within 7 working days....
8 Replies
im sorry but pubg don’t give a f**k, i lost a lot but no point
Solution
Please wait patiently while your account recovery request submitted through https://pubgmobile.live/support is being verified.
You can expect to receive a response within 7 working days.
already filled out this form more than 7 days ago
The form says you filled it out on June 12, today is June 16.
My account was hacked, and I even tried messaging the person using it now, asking them to give it back, but they just ignored me. I really need to recover my account, please help.
Thanks!
@delfin🐬 He accepted my friend request, so as a last resort, I tried messaging him to ask for my account back
@delfin Hi, I’d like to know if my account issue has been resolved.
Please do not try to get your account back from the hacker. They will never return it to you and may even cause you further harm
Looks like your request submitted through the community form was rejected.
We cannot help you any further through the community if your recovery request submitted through https://pubgmobile.live/support was rejected/ineligible.
You will need to reach out to the customer service via in-game or by sending an email to service@pubgmobile.com if you still require assistance or for any questions.
