Hello PUBG team. I’m here again because my hacked account issue still hasn’t been resolved. My account was hacked on March 15, 2024, at 00:08:35, and since then, I haven’t received any helpful response from support.
I’ve submitted multiple requests, including screenshots, my account ID (532622489), UC purchase receipts, and all the required information.
Please, I kindly ask someone from the security team to review my case urgently, as this account was created in 2018 and has years of progress and money invested.
I don’t want to lose something I’ve built over so much time.
Thank you for your attention.