vcore4 bed heater issue

need help. vcore4 idex 500, bed heater will not heat up. wiring verified correct, 24v to bed power on octopus v1.1 446 is present. I have replaced the octopus board, ssr, bed heater, verified fuses are good. 1.3v on the bed out terminals but when I set the temp up to the bed i get voltage bouncing all over the place. Indicator on SSR does not light up. tested a 3rd SSR, also no indicator light. tried running RATOS configurator multiple times. no luck. At my wits end.
40 Replies
TheTik
TheTik3mo ago
Do you have your grounds tied together?
Kotaa
KotaaOP3mo ago
yes
TheTik
TheTik3mo ago
Got a pic of the wiring?
Kotaa
KotaaOP3mo ago
Wiring is mess atm since I haven’t cleaned it up from the component swaps
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TheTik
TheTik3mo ago
Where are the wires to/from the bed itself going?
Kotaa
KotaaOP3mo ago
neutral on the power supply and terminal 1 on the SSR
TheTik
TheTik3mo ago
Okay. And it's the "bed out" going to +/- on the DC side of the SSR, correct?
Kotaa
KotaaOP3mo ago
yes sir
TheTik
TheTik3mo ago
Okay, that's all how mine is, and that looks like the proper quality SSR When you say "voltage bouncing all over the place" what do you mean, precisely?
Kotaa
KotaaOP3mo ago
TheTik
TheTik3mo ago
That makes sense, its PWMing what is ratos showing, and what is the temp reading of the bed
Kotaa
KotaaOP3mo ago
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TheTik
TheTik3mo ago
okay, so the thermistor is reading correctly at room temp at least.
Kotaa
KotaaOP3mo ago
originally the bed failed during a print. changed the SSR, then the octopus, then the bed heater. no go.
TheTik
TheTik3mo ago
failed how, fuse blew?
Kotaa
KotaaOP3mo ago
no idea to be honest. checked voltage from the SSR first and didn't have any. work back to the board after that. replaced the bed heater last.
TheTik
TheTik3mo ago
power everything down, disconnect the bed heater, check the resistance across the heater. Should be only a few ohms
Kotaa
KotaaOP3mo ago
will do 8.9ohms
TheTik
TheTik3mo ago
That sounds right too. Man, this is a tough one Let me check if I get an indicator light on my SSR
Kotaa
KotaaOP3mo ago
yeah, i've been chasing this for weeks
TheTik
TheTik3mo ago
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TheTik
TheTik3mo ago
Yep, red led lights up once I commanded the bed to heat something stupid like flipped polarity on the SSR input?
Kotaa
KotaaOP3mo ago
didn't try that but I can switch it real quick
TheTik
TheTik3mo ago
note that bed-out is + then -, opposite order compared to the other power ports at the bottom of the Octopus
Kotaa
KotaaOP3mo ago
checked that but silk screening on the SSR is wrong possibly!?!
TheTik
TheTik3mo ago
you have red going to the same side as my red does and red coming out the same bed-out as I do :/
Kotaa
KotaaOP3mo ago
yep and switched is same result
TheTik
TheTik3mo ago
kk. if you disconnect the SSR from the octopust and supply it 24VDC directly from the psu, does it light up?
Kotaa
KotaaOP3mo ago
checking it lights up. another bad octopus?
TheTik
TheTik3mo ago
sounds like it 😦 the heater bed has the right resistance, the SSR lights up if power is supplied... It's that or the wiring right
Kotaa
KotaaOP3mo ago
agreed, just hard to believe the new board is also bad.
TheTik
TheTik3mo ago
Trying to think if there are any jumpers to affect the bed-out function but I don't think so double-check that 24v is reaching the bed-power port, the octopus is just passing that along to the SSR, so if that isn't getting there, then there's nothing to pass along
Kotaa
KotaaOP3mo ago
checking now voltage at the bed out terminals is where I am getting the voltage bouncing
TheTik
TheTik3mo ago
bed power, not bed out. And where are your probes?
Kotaa
KotaaOP3mo ago
my bad, 24.18v and on the screw heads
TheTik
TheTik3mo ago
yeah, so it's being supplied correctly, just not going out the bed-out 😦
Kotaa
KotaaOP3mo ago
I also verified it's using the right pin. guess I'll have to get another board
TheTik
TheTik3mo ago
Checking docs I don't see any jumpers or config that would affect this so my vote is a bad octopus. At least we're confident about the SSR and the bed heater now
Kotaa
KotaaOP3mo ago
agreed thanks for all the help. I don't feel like i'm going completely crazy anymore
TheTik
TheTik3mo ago
A second set of eyes and brain can help a lot, even if it is confirming unfortuate news. You're quite welcome

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