Rat Rig Community [Unofficial]•3mo ago

Configurator 502 Bad Gatewaynginx/1.18.0

I just reinstalled RatOS on a new SDcard (Old ones seems to have ben haivng issues.) and now I can't launch the Configurator. It immediately goes to an error page. 502 Bad Gateway nginx/1.18.0 Any ideas?

30 Replies

Mr_Phelps_VCore_4.0_500OP•3mo ago

Found this in the error message stuff: Moonraker warning [update_manager]: Failed to load extension ratos-configurator: Invalid path for option install_script in section [update_manager ratos-configurator]: Path /home/pi/ratos-configurator/scripts/setup.sh does not exist This is a fresh install straight off the documentation.

blacksmithforlife•3mo ago

did you update to latest RC3?

Mr_Phelps_VCore_4.0_500OP•3mo ago

I thought I had the latest. But the file name says RC2. Where is RC3? I think I am downloading the RC3, but I'm always fighting Github since I don't use this type stuff pretty much ever. So I need to reimage again? Where do I find the .img file?

TheTik•3mo ago

image filename is RC2, then you'll need to update to RC3:

1. Flash image
2. Connect to hotspot
3. Setup wifi through configurator (and let it reboot)
4. Go to /config
5. Refresh update manager
6. at this point nothing should be invalid, all green. IF THAT'S NOT THE CASE stop here and post your moonraker.log
7. Update only the RatOS package(NOT configurator).
8. Update RatOS configurator (this takes awhile, if the mainsail output of the update process hangs, let it sit for 10 minutes and then refresh the page, Ctrl+Shift+R)
9. Restart moonraker service (click power icon in the top right of mainsail, click the refresh button next to moonraker under "service controls")
10. Reload mainsail (Ctrol+Shift+R)
11. Refresh update manager
12. "RatOS" should be gone from the list. Everything should be green and have several updates except RatOS configurator (ignore the klipper errors). If it's not, stop here and post your moonraker.log.
13. Click update all.
14. Done.

1. Flash image
2. Connect to hotspot
3. Setup wifi through configurator (and let it reboot)
4. Go to /config
5. Refresh update manager
6. at this point nothing should be invalid, all green. IF THAT'S NOT THE CASE stop here and post your moonraker.log
7. Update only the RatOS package(NOT configurator).
8. Update RatOS configurator (this takes awhile, if the mainsail output of the update process hangs, let it sit for 10 minutes and then refresh the page, Ctrl+Shift+R)
9. Restart moonraker service (click power icon in the top right of mainsail, click the refresh button next to moonraker under "service controls")
10. Reload mainsail (Ctrol+Shift+R)
11. Refresh update manager
12. "RatOS" should be gone from the list. Everything should be green and have several updates except RatOS configurator (ignore the klipper errors). If it's not, stop here and post your moonraker.log.
13. Click update all.
14. Done.

Mr_Phelps_VCore_4.0_500OP•3mo ago

I must have messed that up. It says everything is up to date, but getting the errors. I'll try flashing again.

TheTik•3mo ago

Best of luck!

Mr_Phelps_VCore_4.0_500OP•3mo ago

I don't see "RatOS" package. DO you mean update everything individually except the configurator?

TheTik•3mo ago

What step are you referring to, step 7?

Mr_Phelps_VCore_4.0_500OP•3mo ago

Yes, that is where I am at.

TheTik•3mo ago

Can I get a screenshot of the Update Manager?

Mr_Phelps_VCore_4.0_500OP•3mo ago

TheTik•3mo ago

And thats directly after flashing?

Mr_Phelps_VCore_4.0_500OP•3mo ago

I had to soft reset Moonraker as it came up invalid.

TheTik•3mo ago

soft or hard recoveries will break things

Mr_Phelps_VCore_4.0_500OP•3mo ago

So how do you get around the "Invalid" part?

TheTik•3mo ago

It was saying "invalid" in the update manager I asume?

Mr_Phelps_VCore_4.0_500OP•3mo ago

Yes

TheTik•3mo ago

did the instructions say to update it first?

Mr_Phelps_VCore_4.0_500OP•3mo ago

Which gets back to what the heck is RatOS package? I don't see anything like that in the list.

TheTik•3mo ago

The one that just says "RatOS". I'm betting the soft recovery broke it. Either re-image, or SSH in and try running ratos doctor

Mr_Phelps_VCore_4.0_500OP•3mo ago

So, after reflash, this error is occurring (though it is the same error as before, I thought redoing Moonraker would fix it.)

moonraker_1.log

TheTik•3mo ago

What step are you on in the instructions? and what is the error?

Mr_Phelps_VCore_4.0_500OP•3mo ago

Step 6. Since Moonraker is "invalid".

klippy_1.log

Mr_Phelps_VCore_4.0_500OP•3mo ago

Getting a Klipper reports: ERROR Unknown config object 'bed_mesh' But just assuming that is because none of that stuff has been run yet. There is a difference in the display between the webpage and the LCD. The LCD shows RatOS, but it is not listed on the webpage.

TheTik•3mo ago

ah, gotcha. I've never had anyone stuck on step 6 before, I wasn't reading closely. Lemme see what I can figure out

Mr_Phelps_VCore_4.0_500OP•3mo ago

Did the RatOS update, and it cleared up the Moonraker error. Going to try and step through the rest.

TheTik•3mo ago

Sounds good. FWIW I don't see any errors in the moonraker log

Mr_Phelps_VCore_4.0_500OP•3mo ago

But maybe mentioning that you need to be looking at the LCD and not the webpage would help.

TheTik•3mo ago

I've only ever used the webpage

blacksmithforlife•3mo ago

Rat-OS setup should never be done on the LCD. It only ever supported using a web browser for setup

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Configurator 502 Bad Gatewaynginx/1.18.0

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