Secondary verification
Code bug on Pubg mobile the secondary verification code I can't receive it on my phone neither sms nor whatssap on my own phone number
Solution
Hello, @ONEWAYx619!
If you're unable to receive verification code text messages, tap the link below to watch a video that outlines some common solutions:
https://drive.google.com/file/d/1Gi_PXOcFmJzygNWFMXVximU7Drv4ynHm/view?usp=sharing
You can also try the following:
If you are unable to receive verification code text messages, please confirm that the phone number you used is the same phone number that is linked to the game account. If so, please try the following steps:
1. Try changing your network environment (4G, WiFi, etc.).
2. Contact your mobile carrier to see whether the message is being blocked, and if it is, request for it to be unblocked.
3. Uninstall any spam block apps on your device that could be blocking the message.
4. Ensure that your cell service is not currently interrupted by your carrier due to a lapse in payment.
5. Please avoid requesting a verification code too frequently. If you have already made multiple attempts to request a code, we recommend waiting a while (at least 24 hours) before trying again.
If the issue still persists and you have access to this phone number shown in your screenshot, please reach out to customer service through in-game or by sending an email to service@pubgmobile.com for further assistance.
If you're unable to receive verification code text messages, tap the link below to watch a video that outlines some common solutions:
https://drive.google.com/file/d/1Gi_PXOcFmJzygNWFMXVximU7Drv4ynHm/view?usp=sharing
You can also try the following:
If you are unable to receive verification code text messages, please confirm that the phone number you used is the same phone number that is linked to the game account. If so, please try the following steps:
1. Try changing your network environment (4G, WiFi, etc.).
2. Contact your mobile carrier to see whether the message is being blocked, and if it is, request for it to be unblocked.
3. Uninstall any spam block apps on your device that could be blocking the message.
4. Ensure that your cell service is not currently interrupted by your carrier due to a lapse in payment.
5. Please avoid requesting a verification code too frequently. If you have already made multiple attempts to request a code, we recommend waiting a while (at least 24 hours) before trying again.
If the issue still persists and you have access to this phone number shown in your screenshot, please reach out to customer service through in-game or by sending an email to service@pubgmobile.com for further assistance.
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