What issue is cause cannot load my website
My cloudflare dns is pointing to my hostinger server ip address but it keep showing ERR_CONNECTION_TIMEOUT when it load to the website. But some devices are able to load the website while some unable, may i know whats the issue causing this error ya. How should i fix this issue
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Support AI
Based on the provided documentation, I'll try to help you troubleshoot the issue.
The error
ERR_CONNECTION_TIMEOUT typically indicates a network connectivity issue. Since some devices can load the website while others cannot, it's likely a problem with the DNS resolution or the connection to your Hostinger server.
Here are a few potential causes and solutions to consider:
1. DNS resolution issue: Ensure that your Cloudflare DNS records are correctly set up and propagated. You can check the DNS resolution using tools like dig or nslookup. If the DNS records are not resolving correctly, it may cause connection timeouts.
2. IP address issue: Verify that the IP address of your Hostinger server is correct and not blocked by any firewall rules. You can check the IP address by using the ping command or a tool like traceroute.
3. Network connectivity issue: Check your network connection and ensure that it's stable. You can try reloading the page after a short wait to see if the problem disappears.
4. Cloudflare configuration issue: Review your Cloudflare configuration to ensure that it's set up correctly. Check the DNS settings, SSL/TLS settings, and any firewall rules that may be blocking the connection.
To troubleshoot further, you can try the following:
* Check the Cloudflare DNS logs to see if there are any errors or issues with the DNS resolution.
* Use the Cloudflare Diagnostic Center to run a diagnostic test on your domain and identify any potential issues.
* Contact Hostinger support to ensure that their server is not experiencing any issues or downtime.
If none of these solutions work, you can try checking the Cloudflare documentation for more information on troubleshooting connection timeouts: https://developers.cloudflare.com/load-balancing/troubleshooting/common-error-codes/
Additionally, you can also check the Cloudflare support article on DNS issues: https://developers.cloudflare.com/dns/troubleshooting/dns-issues/
If you're still unable to resolve the issue, you may want to consider contacting Cloudflare support for further assistance.Sources
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have you spoken with hostinger/added your domain to your hostinger dash? I'm unsure how they do it but I know a lot of the PaaS providers have their own ways