Randomly Banned???

I recently got HWID banned for "using third party applications" when the only things I had opened were iCue and LGhub for my keyboard and mouse. I've tried submitting tickets to riot and even listed out every program I've ever had running while playing Valorant but I keep getting the same response that they've "reviewed and verified" this behavior but I don't know what they could even be verifying because I haven't used anything non-legit. Is anyone able to help me out? Here is my riot id, you can check my tracker and everything looks perfectly normal. There's not even any matches played that I don't recognize so I know no one had hacked into my account. Moogleツ#CC531
Any help is greatly appreciated

me•8/9/25, 8:37 PM

Have you ever let anyone else log into your account?

MoogleッOP•8/9/25, 8:54 PM

only my wife which we live together

MoogleッOP•8/9/25, 8:54 PM

and I know she doesn't support cheating

MMoogleッ and I know she doesn't support cheating

me•8/9/25, 9:08 PM

Different PCs?

MoogleッOP•8/9/25, 9:10 PM

yeah we do have seperate pc's, sometimes we swap accounts and play on each other's due to skins we have. and recently my false ban has gotten her account banned too because something was supposedly "detected" on my pc

me•8/10/25, 1:00 AM

Game devs like Riot can tie accounts together via the PCs they are seen on. If anything's fishy about one account, they could flag all associated accounts (all accounts used on all associated PCs).

They also suspect accounts that are seen consistently playing with cheaters.

If something strange was detected on ur wife's PC, your account could have been dragged in. You can dispute bans on Riot's support site.

You should both try to dispute.

MoogleッOP•8/10/25, 2:55 AM

its not that something strange was on her pc, what happened was that I had been playing on her account on my pc. then my pc got hardware banned due whatever their reasoning is, and since her account was recently active on my pc it detected it on her account as well so it banned both of us

MoogleッOP•8/10/25, 2:55 AM

she didn't get a hardware ban like I did because it wasn't her pc that it was detected on

MMoogleッ she didn't get a hardware ban like I did because it wasn't her pc that it was de...

me•8/10/25, 4:25 AM

yah. unfortunately, riot do be that way. they're trying to prevent someone from trying to do shady stuff on multiple pcs. It sucks that may be they got the wrong person. Again, if you dispute it, they may do something baout it. But there're no guarantees.

Morty•8/10/25, 4:40 AM

The same thing happened to me and it only happened in this last update

Morty•8/10/25, 4:53 AM

Mas foi com o meu irmao

MMorty Mas foi com o meu irmao

me•8/10/25, 4:59 AM

Your brother may have something weird installed that Vanguard detected.

Mme Your brother may have something weird installed that Vanguard detected.

Morty•8/10/25, 5:06 AM

impossible because I manage his computer because he's 12 years old and only goes on the computer to play Valorant and Roblox. It was literally after this new update, I updated in the afternoon and the ban came at night

junimo•8/10/25, 5:33 AM

@Moogleッ the account was banned for cheating

Jjunimo @Moogleッ the account was banned for cheating

MoogleッOP•8/10/25, 5:34 AM

I know it was but I know every program I had running and none of them were cheats

Jjunimo @Moogleッ the account was banned for cheating

me•8/10/25, 1:19 PM

W Riot for coming into a Discord server and trying to offer this type of support in your spare time

Jjunimo @Moogleッ the account was banned for cheating

momo guy•8/10/25, 2:56 PM

da boss

Mme Game devs like Riot can tie accounts together via the PCs they are seen on. If ...

˖ 𑣲 𝔠𝔥𝔬𝔠𝔬•8/10/25, 6:29 PM

theres nothing on my computer. I can tell you that, all I do is play the sims 4 or racing games or other fps games. I don't like cheating in games D: (I'm the wife btw )

Twisty.•8/10/25, 7:05 PM

yo it js happend to me did u get unbanned?

Twisty.•8/10/25, 7:07 PM

does this look like the carrere of a cheater?

TTwisty.yo it js happend to me did u get unbanned?

MoogleッOP•8/10/25, 7:38 PM

not yet, Riot told me their decision is finalized and that I'm not getting it back

Twisty.•8/10/25, 8:21 PM

what was the reason?

TTwisty.what was the reason?

˖ 𑣲 𝔠𝔥𝔬𝔠𝔬•8/10/25, 8:37 PM

For the both of us it was "Third-Party Software"

MoogleッOP•8/10/25, 9:04 PM

yeah and all we had running was discord, lghub, icue, and razer synapse so it had to be one of those that caused it

˖˖ 𑣲 𝔠𝔥𝔬𝔠𝔬 For the both of us it was "Third-Party Software"

Twisty.•8/11/25, 9:08 AM

i got unbanned they js told me to completly uninstall vanguard

˖ 𑣲 𝔠𝔥𝔬𝔠𝔬•8/11/25, 9:16 AM

How on earth is uninstalling vanguard gonna unban you

˖ 𑣲 𝔠𝔥𝔬𝔠𝔬•8/11/25, 9:16 AM

notification woke me up

˖˖ 𑣲 𝔠𝔥𝔬𝔠𝔬 How on earth is uninstalling vanguard gonna unban you

Twisty.•8/11/25, 9:36 AM

idk but i can play now

Twisty.•8/11/25, 10:52 AM

riot

TTwisty.i got unbanned they js told me to completly uninstall vanguard

ℜ

ℜ𝔶𝔲𝔖𝔞𝔫やれやれ•8/11/25, 11:24 AM

Without vanguard your games cannot function properly

ℜ

ℜ𝔶𝔲𝔖𝔞𝔫やれやれ•8/11/25, 11:25 AM

They wouldn't run if you don't have vanguard installed

ℜ

ℜ𝔶𝔲𝔖𝔞𝔫やれやれ•8/11/25, 11:26 AM

Btw @Moogleッ how much money was on that account

ℜℜ𝔶𝔲𝔖𝔞𝔫やれやれ Without vanguard your games cannot function properly

Twisty.•8/11/25, 1:15 PM

they install themselfes after trying to launch val

Original message was deleted

Twisty.•8/11/25, 1:15 PM

Twisty.•8/11/25, 1:16 PM

yh 2 motnhs

snorkibox•8/11/25, 1:23 PM

do what was requested

snorkibox•8/11/25, 1:23 PM

then ask for an unban

Twisty.•8/11/25, 1:55 PM

brother

Twisty.•8/11/25, 1:55 PM

i already got unbanned

ℜℜ𝔶𝔲𝔖𝔞𝔫やれやれ Btw @Moogleッ how much money was on that account

˖ 𑣲 𝔠𝔥𝔬𝔠𝔬•8/11/25, 2:03 PM

He's asleep right now but there was over hundreds of dollars spent on the account

˖ 𑣲 𝔠𝔥𝔬𝔠𝔬•8/11/25, 2:05 PM

sorry I probably should've let him respond when he woke up but I figured he would've said something similar as to what I've just said

˖˖ 𑣲 𝔠𝔥𝔬𝔠𝔬 He's asleep right now but there was over hundreds of dollars spent on the accoun...

ℜ

ℜ𝔶𝔲𝔖𝔞𝔫やれやれ•8/11/25, 2:08 PM

Oh i see

˖˖ 𑣲 𝔠𝔥𝔬𝔠𝔬 sorry I probably should've let him respond when he woke up but I figured he woul...

ℜ

ℜ𝔶𝔲𝔖𝔞𝔫やれやれ•8/11/25, 2:08 PM

No worries. Its all the same

˖ 𑣲 𝔠𝔥𝔬𝔠𝔬•8/11/25, 2:13 PM

He'd been playing this game longer than I have but goodness gravy it's definitely something when you realize you ain't getting that money back cause most of the responses we both get are the same one (I obviously also got banned for supposedly cheating)

˖ 𑣲 𝔠𝔥𝔬𝔠𝔬•8/11/25, 2:14 PM

I've never touched any cheat in my life nor will I ever

˖ 𑣲 𝔠𝔥𝔬𝔠𝔬•8/11/25, 2:14 PM

It ruins the fun

˖ 𑣲 𝔠𝔥𝔬𝔠𝔬•8/11/25, 2:14 PM

For everyone

˖˖ 𑣲 𝔠𝔥𝔬𝔠𝔬 I've never touched any cheat in my life nor will I ever

ℜ

ℜ𝔶𝔲𝔖𝔞𝔫やれやれ•8/11/25, 2:18 PM

Thats great

˖˖ 𑣲 𝔠𝔥𝔬𝔠𝔬 It ruins the fun

ℜ

ℜ𝔶𝔲𝔖𝔞𝔫やれやれ•8/11/25, 2:18 PM

True

Randomly Banned???

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