Account not registered

Previously, I played PUBG for about two months with a new account. Due to busy real-life schedules, I neglected PUBG. After about four months, I decided to log back in. However,However, my account is not registered. Instead, it displays as a new player, not a returning player.
Solution
Hello @么OXYG3N

Please contact the in-game customer service through the login screen for further help.
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