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Immich2mo ago
drofseh

UPLOAD_LOCATION in .env not being respected

Hello, I've set up immich on windows 11 via docker desktop. In the .env I set the UPLOAD_LOCATION and DB_DATA_LOCATION. Postgres successfully went to the DB_DATA_LOCATION folder, but when I did a test upload of an image it did not go into the UPLOAD_LOCATION folder. I thought initial this might be because the UPLOAD_LOCATION folder is on a network drive, so I deleted the image, changed the UPLOAD_LOCATION folder to a local drive, restarted, and tried uploading again, but again it did not go into the UPLOAD_LOCATION folder.
6 Replies
Immich
Immich2mo ago
:wave: Hey @drofseh, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Mraedis
Mraedis2mo ago
If your mount doesn't work then docker "won't respect" it, please post compose/env
drofseh
drofsehOP2mo ago
is that just my .env file?
F4mouZSt4r
F4mouZSt4r2mo ago
yea your docker-compose.yml and .env file
Mraedis
Mraedis2mo ago
OK so first off, for windows you should use a docker volume https://immich.app/docs/install/requirements/#special-requirements-for-windows-users Second, after you changed locations did you wipe the DB? If not, it will remain the same What commands did you use after changing env?

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