A D3D11-compatible GPU ( Feature Level 11.0, Shader Model 5.0 ) is required to run the engine
I had the same issue about 20days ago, i posted on this thread and i managed to solve it by updating my graphics drive on intel website through advice from a kind person , but this issue popped up again and i do not know how to fix it, i will put images of my cpu and gpu attached to my post. Please help me thank you



49 Replies
whats the problem
the title i mentioned popped up on my screen after trying to launch valorant
i play on a IdeaPad Pro 5 which is suitable to run val but it does not allow me to run the engine

one second
try installing dirext x
Microsoft Store - Download Center
Download DirectX End-User Runtime Web Installer from Official Micro...
The Microsoft DirectX® End-User Runtime installs a number of runtime libraries from the legacy DirectX SDK for some games that use D3DX9, D3DX10, D3DX11, XAudio 2.7, XInput 1.3, XACT, and/or Managed DirectX 1.1. Note that this package does not modify the DirectX Runtime installed on your Windows OS in any way.
its iether you dont have it or its corrupted
or your gpu isnt compatible with direct x
alright
:val_SusgeNoted:
hello again
Again?:val_HUH:
yeah u helped me with this problem before
it worked the first time
now it popped up again
haha
Press windows key + r
Type dxdiag
Show ss in display tab
feature level should be 11

dang its 12
Display tab
do i still download this?
how do i get there
yea
install it and see if it works
Show full page in dxdiag

feature levels is 12_2
so thats good
should be
Hmm
Download and install DDU:
https://www.wagnardsoft.com/DDU/download/DDU%20v18.1.3.1_setup.exe
open and then on the right select
GPU
INTEL
Then click on clean and restart
Then download and install this:
https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html
Intel
Intel® Arc™ & Iris® Xe Graphics - Windows*
This download installs Intel® Graphics Driver 32.0.101.7029 for Intel® Arc™ B-Series Graphics, Intel® Arc™ A-Series Graphics, Intel® Iris® Xe Graphics, and Intel® Core™ Ultra Processors with Intel® Arc™ Graphics.
but isnt directx installed already if it says that it is enabled?
maybe its corrupted
i installed the second one already
ill install the first rn
either you donload that or you download DDU
alright
ill be back

yo.. what do i press
Press ok
Then select
GPU
INTEL
alright
Then click on clean and restart
Once it restarts
https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html
download and install this^ this is the latest version
Intel
Intel® Arc™ & Iris® Xe Graphics - Windows*
This download installs Intel® Graphics Driver 32.0.101.7029 for Intel® Arc™ B-Series Graphics, Intel® Arc™ A-Series Graphics, Intel® Iris® Xe Graphics, and Intel® Core™ Ultra Processors with Intel® Arc™ Graphics.

Close that
Not needed
alright i selected gpu and intel
what next
clean and restart?
Yes
downloading this now

its this right?
Yes
alright
downloading
@skoldi @Rachel i managed to launch valorant again , thanks for both of your help i really appreciate it!
:Dance_Rainbow:

could i delete this application? i dont wanna keep files that are too big
Yes
its an exe so it doesnt do aynthing
just delete it
okay thank u