V
VALORANT6h ago
kj

A D3D11-compatible GPU ( Feature Level 11.0, Shader Model 5.0 ) is required to run the engine

I had the same issue about 20days ago, i posted on this thread and i managed to solve it by updating my graphics drive on intel website through advice from a kind person , but this issue popped up again and i do not know how to fix it, i will put images of my cpu and gpu attached to my post. Please help me thank you
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49 Replies
skoldi
skoldi6h ago
whats the problem
kj
kjOP6h ago
the title i mentioned popped up on my screen after trying to launch valorant i play on a IdeaPad Pro 5 which is suitable to run val but it does not allow me to run the engine
kj
kjOP6h ago
No description
skoldi
skoldi6h ago
one second try installing dirext x
skoldi
skoldi6h ago
Microsoft Store - Download Center
Download DirectX End-User Runtime Web Installer from Official Micro...
The Microsoft DirectX® End-User Runtime installs a number of runtime libraries from the legacy DirectX SDK for some games that use D3DX9, D3DX10, D3DX11, XAudio 2.7, XInput 1.3, XACT, and/or Managed DirectX 1.1. Note that this package does not modify the DirectX Runtime installed on your Windows OS in any way.
skoldi
skoldi6h ago
its iether you dont have it or its corrupted or your gpu isnt compatible with direct x
kj
kjOP6h ago
alright
Rachel
Rachel6h ago
:val_SusgeNoted:
kj
kjOP6h ago
hello again
Rachel
Rachel6h ago
Again?:val_HUH:
kj
kjOP6h ago
yeah u helped me with this problem before it worked the first time now it popped up again haha
Rachel
Rachel6h ago
Press windows key + r Type dxdiag Show ss in display tab
skoldi
skoldi6h ago
feature level should be 11
kj
kjOP6h ago
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kj
kjOP6h ago
dang its 12
Rachel
Rachel6h ago
Display tab
kj
kjOP6h ago
do i still download this? how do i get there
skoldi
skoldi6h ago
yea install it and see if it works
Rachel
Rachel6h ago
Show full page in dxdiag
kj
kjOP6h ago
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skoldi
skoldi6h ago
feature levels is 12_2 so thats good
kj
kjOP6h ago
should be
Rachel
Rachel6h ago
Hmm Download and install DDU: https://www.wagnardsoft.com/DDU/download/DDU%20v18.1.3.1_setup.exe open and then on the right select GPU INTEL Then click on clean and restart Then download and install this: https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html
Intel
Intel® Arc™ & Iris® Xe Graphics - Windows*
This download installs Intel® Graphics Driver 32.0.101.7029 for Intel® Arc™ B-Series Graphics, Intel® Arc™ A-Series Graphics, Intel® Iris® Xe Graphics, and Intel® Core™ Ultra Processors with Intel® Arc™ Graphics.
kj
kjOP6h ago
but isnt directx installed already if it says that it is enabled?
skoldi
skoldi6h ago
maybe its corrupted
kj
kjOP6h ago
i installed the second one already ill install the first rn
skoldi
skoldi6h ago
either you donload that or you download DDU
kj
kjOP6h ago
alright ill be back
kj
kjOP6h ago
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kj
kjOP6h ago
yo.. what do i press
Rachel
Rachel6h ago
Press ok Then select GPU INTEL
kj
kjOP6h ago
alright
Rachel
Rachel6h ago
Then click on clean and restart Once it restarts
Rachel
Rachel6h ago
Intel
Intel® Arc™ & Iris® Xe Graphics - Windows*
This download installs Intel® Graphics Driver 32.0.101.7029 for Intel® Arc™ B-Series Graphics, Intel® Arc™ A-Series Graphics, Intel® Iris® Xe Graphics, and Intel® Core™ Ultra Processors with Intel® Arc™ Graphics.
kj
kjOP6h ago
No description
Rachel
Rachel6h ago
Close that Not needed
kj
kjOP6h ago
alright i selected gpu and intel what next clean and restart?
Rachel
Rachel6h ago
Yes
kj
kjOP6h ago
downloading this now
kj
kjOP6h ago
No description
kj
kjOP6h ago
its this right?
Rachel
Rachel6h ago
Yes
kj
kjOP6h ago
alright downloading @skoldi @Rachel i managed to launch valorant again , thanks for both of your help i really appreciate it!
skoldi
skoldi6h ago
:Dance_Rainbow:
kj
kjOP6h ago
No description
kj
kjOP6h ago
could i delete this application? i dont wanna keep files that are too big
Rachel
Rachel6h ago
Yes
skoldi
skoldi6h ago
its an exe so it doesnt do aynthing just delete it
kj
kjOP6h ago
okay thank u

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