Immich•4mo ago

Missing uploaded photos when restarting docker

Hey guys! I'm trying Immich to replace my Google Photos and have installed it on my local machine.
On my machine, I'm using Ubuntu 22, Docker Desktop, and Immich, which is running over Docker.
Every time I need to restart Docker for any reason, I lose all the progress that I had.
Does anyone know what I'm doing wrong?

Immich•9/15/25, 6:56 PM

:wave: Hey @rtassini,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.

References

Container Logs:
```
docker compose logs
```
```
docker compose logs
```
docs
Container Status:
```
docker ps -a
```
```
docker ps -a
```
docs
Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA

Immich•9/15/25, 6:56 PM

Checklist

I have...

:blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
:blue_square: read applicable release notes.
:blue_square: reviewed the FAQs for known issues.
:blue_square: reviewed Github for known issues.
:blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
:blue_square: uploaded the relevant information (see below).
:blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

Your docker-compose.yml and .env files.
Logs from all the containers and their status (see above).
All the troubleshooting steps you've tried so far.
Any recent changes you've made to Immich or your system.
Details about your system (both software/OS and hardware).
Details about your storage (filesystems, type of disks, output of commands like
```
fdisk -l
```
```
fdisk -l
```
and
```
df -h
```
```
df -h
```
).
The version of the Immich server, mobile app, and other relevant pieces.
Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the

/close

/close

command, and re-open it later if needed.

Alex Tran•9/15/25, 6:59 PM

can you post your setup?

ThowZzy•9/15/25, 8:17 PM

sounds like a docker setup without any volume

AAlex Tran can you post your setup?

rtassiniOP•9/15/25, 11:02 PM

when you ask for setup you mean yml and .env file or device setup?

TThowZzy sounds like a docker setup without any volume

rtassiniOP•9/15/25, 11:06 PM

Is this configured in .env file? Makes sense cause I don't know where .env file is.

Rrtassini Is this configured in .env file? Makes sense cause I don't know where .env file ...

t8585•9/15/25, 11:28 PM

its a hidden file, you can nano .envnano .env and it should open.
Are there folders with assets in them in the folder where you have immich?

Tt8585 its a hidden file, you can `nano .env` and it should open. Are there folders wit...

rtassiniOP•9/15/25, 11:36 PM

I find it

rtassiniOP•9/15/25, 11:37 PM

and the content in file is

t8585•9/15/25, 11:42 PM

Everything should be in the library folder :aPES_Think:
no errors when you run docker compose updocker compose up and upload stuff? the permissions are mixed

ThowZzy•9/16/25, 6:44 AM

show cat docker-compose.ymlcat docker-compose.yml

ThowZzy•9/16/25, 6:45 AM

show docker compose logs (container-id)docker compose logs (container-id)

TThowZzy show ``cat docker-compose.yml``

rtassiniOP•9/16/25, 6:16 PM

cat.txt2.73KB

Alex Tran•9/16/25, 6:18 PM

do you mind move the docker-compose and .env file to a folder on your home directory?

Alex Tran•9/16/25, 6:19 PM

then start it up, register and then try restart your machine

Alex Tran•9/16/25, 6:19 PM