Nobody is replying to my emails
How can I contact a responsible person regarding the ban? Why don’t you make it easier for me? I have been trying to contact you for more than a week. Should I go to the company’s headquarters or what, really?
Solution:Jump to solution
Hello, @youssef!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension....
9 Replies
Solution
Hello, @youssef!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If your account is permanently suspended, you may also submit an Appeal request via the community support form.
I know that and I know why I was banned. I am requesting to communicate with an official. I think my request is clear.
The appeal has been filed and no one is responding to my emails that I sent to the company. I have the right to contact a responsible person. Why do you make it so difficult?
The appeal told me to ban it. I know that so that you do not repeat the issue. My request is clear.
What is your user identification?
5825706964
Violation confirmed I know that
I want to contact a responsible person to clarify the situation.
Your case is currently pending. Please wait patiently until it receives an update. It may take a while. You can track the status of your appeal via https://pubgmobile.live/status.
sir can u answer my question plz
Okay, if no one understands what I want, who will I contact to explain it to?
The only ways to submit appeal for banned account are via in-game and the community support form. Please wait patiently until your case receives an update.
Okay wait
Does it take a lot of time?