Email issues
@yank Andy tells me you were having password reset issues. I've swapped out our email backend; can you try again and let me know if you get it? Thanks!
14 Replies
Use a thread as the preceding conversation is already complex
yep, cheers.
the thread is called "email issues" but i have some others too.
- "forgot password" loop will happen regardless if account is valid
- no email is received when using "forgot password" even with a valid account
- uploaded STL file, orientation is incorrect
- cannot search for the asset after publishing, but i can share the link
@yank Hiya. Yep your Icosa account is in limbo. There's a couple of logic bugs I need to fix then I'll let you know when your account is ready.
@andybak let's chat about orientation. I think I can reproduce with a glb too.
@yank I could possibly make this more clear on the edit page, but the botprint work you uploaded is All Rights Reserved so we don't surface it in lists or search results. We want people to search for work that, ideally, they can reuse in their own projects, but of course, you can share the direct link to any public work, regardless of license.
@yank password reset should actually send you an email now. You only have one Icosa user account. Let me know if you run into any more account issues.
OHH, of course! i totally forgot about that
good stuff. i forget passwords daily so i have to reset everything all the time
thanks !!
no problem! 🙂
I'm still unable to change my password. thankfully I am using another account for a website I happen to be a postmaster for
/cc @James R ☝️
@yank forgive the slight intrusion, but I pushed a fix and managed to send you a password reset email.
thank you, and no problem please use my account for testing any time :]
ah ok, I get the emails now, but i got this. is there a cool down?
nevermind that was the old one!
nice