HGL
optimistic-gold
The Walking Dead: Definitive Series Crashing on Startup
Hi. I got WDDS not too long ago, installed it, and tried running it last night. It loads into the loading screen for about 2 seconds and then crashes.
I have tried older Wine and Proton runners, verified and had files repaired, and reinstalled it. I'm clueless.
Here's the log from the most recent attempt. The most notable lines of code highlighted:
- ProtonFixes[2810] WARN: [CONFIG]: Parent directory "/home/onyxsolaris/.config/protonfixes" does not exist. Abort.
- ProtonFixes[2810] WARN: Game title not found in CSV
- 022c:err:service:device_notify_proc failed to get event, error 1726
27 Replies
eastern-cyan•2mo ago
This is weird.
Because surely 580 driver supports that.
optimistic-goldOP•2mo ago
Yeah. I'm as stumped cause i launch it, it hits the loading screen, then shuts off
Please send the following into this channel:
- A recent game log (with verbose logging enabled), if not sent already
- The output of the following commands:
-
flatpak run --command=vulkaninfo com.heroicgameslauncher.hgl --summary
- flatpak run --command=vkcube com.heroicgameslauncher.hgl
- nvidia-smi
- flatpak list --runtime -voptimistic-goldOP•2mo ago
wanmt me to link the output?
eastern-cyan•2mo ago
Post here
optimistic-goldOP•2mo ago
optimistic-goldOP•2mo ago
any luck with the code?
eastern-cyan•2mo ago
You did it all wrong
Do one by one
Not all at once
eastern-cyan•2mo ago
eastern-cyan•2mo ago
Emphasis on "commands" part
Not "command" but "commands"
optimistic-goldOP•2mo ago
ah... oops. sorry
optimistic-goldOP•2mo ago
Vulkaninfo message
optimistic-goldOP•2mo ago
Uhhhh got a spinning cube now from number 2
flatpak run --command=vkcube com.heroicgameslauncher.hgl
Selected GPU 0: NVIDIA GeForce RTX 4070, type: DiscreteGpu
From number 3
nvidia-smi
Fri Sep 26 18:54:21 2025
+-----------------------------------------------------------------------------------------+ | NVIDIA-SMI 580.65.06 Driver Version: 580.65.06 CUDA Version: 13.0 | +-----------------------------------------+------------------------+----------------------+ | GPU Name Persistence-M | Bus-Id Disp.A | Volatile Uncorr. ECC | | Fan Temp Perf Pwr:Usage/Cap | Memory-Usage | GPU-Util Compute M. | | | | MIG M. | |=========================================+========================+======================| | 0 NVIDIA GeForce RTX 4070 Off | 00000000:01:00.0 On | N/A | | 0% 44C P8 8W / 200W | 623MiB / 12282MiB | 6% Default | | | | N/A | +-----------------------------------------+------------------------+----------------------+ +-----------------------------------------------------------------------------------------+ | Processes: | | GPU GI CI PID Type Process name GPU Memory | | ID ID Usage | |=========================================================================================| | 0 N/A N/A 1731 G /usr/lib/xorg/Xorg 300MiB | | 0 N/A N/A 2405 G cinnamon 59MiB | | 0 N/A N/A 76811 G /app/bin/vesktop/vesktop.bin 120MiB | | 0 N/A N/A 76819 G ...7754cd31363935ecd5073628f71dc 85MiB | +-----------------------------------------------------------------------------------------+ flatpak list --runtime -v F: No installations directory in /etc/flatpak/installations.d. Skipping F: Opening system flatpak installation at path /var/lib/flatpak F: Opening user flatpak installation at path /home/onyxsolaris/.local/share/flatpak TAP-plugins org.freedesktop.LinuxAudio.Plugins.TAP 1.0.1 24.08 system SWH org.freedesktop.LinuxAudio.Plugins.swh 0.4.17 24.08 system Freedesktop Platform org.freedesktop.Platform freedesktop-sdk-23.08.3323.08 system Freedesktop Platform org.freedesktop.Platform freedesktop-sdk-24.08.2524.08 system Freedesktop Platform org.freedesktop.Platform freedesktop-sdk-25.08.025.08 system i386 org.freedesktop.Platform.Compat.i386 23.08 system i386 org.freedesktop.Platform.Compat.i386 24.08 system Mesa org.freedesktop.Platform.GL.default 25.0.7 23.08 system Mesa (Extra) org.freedesktop.Platform.GL.default 25.0.7 23.08-extra system Mesa org.freedesktop.Platform.GL.default 25.2.2 24.08 system Mesa (Extra) org.freedesktop.Platform.GL.default 25.2.2 24.08extra system Mesa org.freedesktop.Platform.GL.default 25.2.1 25.08 system Mesa (Extra) org.freedesktop.Platform.GL.default 25.2.1 25.08-extra system nvidia-580-65-06 org.freedesktop.Platform.GL.nvidia-580-65-06 1.4 system Mesa org.freedesktop.Platform.GL32.default 25.0.7 23.08 system Mesa org.freedesktop.Platform.GL32.default 25.2.2 24.08 system nvidia-580-65-06 org.freedesktop.Platform.GL32.nvidia-580-65-06 1.4 system Nvidia VAAPI driver org.freedesktop.Platform.VAAPI.nvidia 25.08 system Codecs Extra Extension org.freedesktop.Platform.codecs-extra 25.08-extra system FFmpeg extension with extra codecs org.freedesktop.Platform.ffmpeg-full 23.08 system FFmpeg extension with extra codecs org.freedesktop.Platform.ffmpeg-full 24.08 system i386 org.freedesktop.Platform.ffmpeg_full.i386 23.08 system i386 org.freedesktop.Platform.ffmpeg_full.i386 24.08 system openh264 org.freedesktop.Platform.openh264 2.4.1 2.4.1 system openh264 org.freedesktop.Platform.openh264 2.5.1 2.5.1 system Freedesktop SDK org.freedesktop.Sdk freedesktop-sdk-24.08.25 24.08 system Freedesktop SDK org.freedesktop.Sdk freedesktop-sdk-25.08.0 25.08 system GNOME Application Platform version 46 org.gnome.Platform 46 system GNOME Application Platform version 47 org.gnome.Platform 47 system GNOME Application Platform version 48 org.gnome.Platform 48 system GNOME Application Platform version 49 org.gnome.Platform 49 system i386 org.gnome.Platform.Compat.i386 46 system i386 org.gnome.Platform.Compat.i386 48 system Mint-Y-Dark Gtk Theme org.gtk.Gtk3theme.Mint-Y-Dark 3.22 system KDE Application Platform org.kde.Platform 5.15-23.08 system KDE Application Platform org.kde.Platform 6.8 system KDE Application Platform org.kde.Platform 6.9 system Codecs org.kde.krita.Codecs stable system DXVK org.winehq.Wine.DLLs.dxvk 2.4.1 stable-23.08 system Gecko org.winehq.Wine.gecko stable-23.08 system gecko org.winehq.Wine.gecko stable-24.08 system Mono org.winehq.Wine.mono stable-23.08 system mono org.winehq.Wine.mono stable-24.08 system Thats what got spat out from the final code line
+-----------------------------------------------------------------------------------------+ | NVIDIA-SMI 580.65.06 Driver Version: 580.65.06 CUDA Version: 13.0 | +-----------------------------------------+------------------------+----------------------+ | GPU Name Persistence-M | Bus-Id Disp.A | Volatile Uncorr. ECC | | Fan Temp Perf Pwr:Usage/Cap | Memory-Usage | GPU-Util Compute M. | | | | MIG M. | |=========================================+========================+======================| | 0 NVIDIA GeForce RTX 4070 Off | 00000000:01:00.0 On | N/A | | 0% 44C P8 8W / 200W | 623MiB / 12282MiB | 6% Default | | | | N/A | +-----------------------------------------+------------------------+----------------------+ +-----------------------------------------------------------------------------------------+ | Processes: | | GPU GI CI PID Type Process name GPU Memory | | ID ID Usage | |=========================================================================================| | 0 N/A N/A 1731 G /usr/lib/xorg/Xorg 300MiB | | 0 N/A N/A 2405 G cinnamon 59MiB | | 0 N/A N/A 76811 G /app/bin/vesktop/vesktop.bin 120MiB | | 0 N/A N/A 76819 G ...7754cd31363935ecd5073628f71dc 85MiB | +-----------------------------------------------------------------------------------------+ flatpak list --runtime -v F: No installations directory in /etc/flatpak/installations.d. Skipping F: Opening system flatpak installation at path /var/lib/flatpak F: Opening user flatpak installation at path /home/onyxsolaris/.local/share/flatpak TAP-plugins org.freedesktop.LinuxAudio.Plugins.TAP 1.0.1 24.08 system SWH org.freedesktop.LinuxAudio.Plugins.swh 0.4.17 24.08 system Freedesktop Platform org.freedesktop.Platform freedesktop-sdk-23.08.3323.08 system Freedesktop Platform org.freedesktop.Platform freedesktop-sdk-24.08.2524.08 system Freedesktop Platform org.freedesktop.Platform freedesktop-sdk-25.08.025.08 system i386 org.freedesktop.Platform.Compat.i386 23.08 system i386 org.freedesktop.Platform.Compat.i386 24.08 system Mesa org.freedesktop.Platform.GL.default 25.0.7 23.08 system Mesa (Extra) org.freedesktop.Platform.GL.default 25.0.7 23.08-extra system Mesa org.freedesktop.Platform.GL.default 25.2.2 24.08 system Mesa (Extra) org.freedesktop.Platform.GL.default 25.2.2 24.08extra system Mesa org.freedesktop.Platform.GL.default 25.2.1 25.08 system Mesa (Extra) org.freedesktop.Platform.GL.default 25.2.1 25.08-extra system nvidia-580-65-06 org.freedesktop.Platform.GL.nvidia-580-65-06 1.4 system Mesa org.freedesktop.Platform.GL32.default 25.0.7 23.08 system Mesa org.freedesktop.Platform.GL32.default 25.2.2 24.08 system nvidia-580-65-06 org.freedesktop.Platform.GL32.nvidia-580-65-06 1.4 system Nvidia VAAPI driver org.freedesktop.Platform.VAAPI.nvidia 25.08 system Codecs Extra Extension org.freedesktop.Platform.codecs-extra 25.08-extra system FFmpeg extension with extra codecs org.freedesktop.Platform.ffmpeg-full 23.08 system FFmpeg extension with extra codecs org.freedesktop.Platform.ffmpeg-full 24.08 system i386 org.freedesktop.Platform.ffmpeg_full.i386 23.08 system i386 org.freedesktop.Platform.ffmpeg_full.i386 24.08 system openh264 org.freedesktop.Platform.openh264 2.4.1 2.4.1 system openh264 org.freedesktop.Platform.openh264 2.5.1 2.5.1 system Freedesktop SDK org.freedesktop.Sdk freedesktop-sdk-24.08.25 24.08 system Freedesktop SDK org.freedesktop.Sdk freedesktop-sdk-25.08.0 25.08 system GNOME Application Platform version 46 org.gnome.Platform 46 system GNOME Application Platform version 47 org.gnome.Platform 47 system GNOME Application Platform version 48 org.gnome.Platform 48 system GNOME Application Platform version 49 org.gnome.Platform 49 system i386 org.gnome.Platform.Compat.i386 46 system i386 org.gnome.Platform.Compat.i386 48 system Mint-Y-Dark Gtk Theme org.gtk.Gtk3theme.Mint-Y-Dark 3.22 system KDE Application Platform org.kde.Platform 5.15-23.08 system KDE Application Platform org.kde.Platform 6.8 system KDE Application Platform org.kde.Platform 6.9 system Codecs org.kde.krita.Codecs stable system DXVK org.winehq.Wine.DLLs.dxvk 2.4.1 stable-23.08 system Gecko org.winehq.Wine.gecko stable-23.08 system gecko org.winehq.Wine.gecko stable-24.08 system Mono org.winehq.Wine.mono stable-23.08 system mono org.winehq.Wine.mono stable-24.08 system Thats what got spat out from the final code line
eastern-cyan•2mo ago
@CommandMC is the flatpak expert
For me it seems fine and it is odd that it doesnt work
It's strange to me that your GPU is listed twice in Vulkaninfo
eastern-cyan•2mo ago
Indeed
I wonder if that is two 4070's 🐸
But nah, then why heroic log shows just one
I remember one time this happened because the user didn't plug their monitors into the GPU directly (instead using the MoBo's ports)
eastern-cyan•2mo ago
Hmm, tho that cpu doesnt have one.
https://www.intel.com/content/www/us/en/products/sku/236853/intel-core-i9-processor-14900f-36m-cache-up-to-5-80-ghz/specifications.html
So at least hopefully not the case here.
Depending on the motherboard it may still work & cause weirdness like this
optimistic-goldOP•2mo ago
So what should i do to make WD work?
Confirm you haven't done this
If you don't know how to do that, take a picture of the back of your PC
optimistic-goldOP•2mo ago
The chord i used should go from the monitor to its dedicated slot. I can check but i dont think thats an issue
@CommandMC so, any other ideas?
Could you run
flatpak run --command=vulkaninfo com.heroicgameslauncher.hgl > vulkaninfo_flatpak.txt and send in the vulkaninfo_flatpak.txt file in your home directory?optimistic-goldOP•2mo ago
lemme have a looksey
optimistic-goldOP•2mo ago
Hm the extension DXVK claims to be missing sure is in there
optimistic-goldOP•2mo ago
hmmmm... I dunno at this point ^^;