How can i respond to support?
Do i need to create a new ticket with the message they requested me to respond with? I dont see any reply button for the current support ticket. Thank you for the guidance

3 Replies
Email them? Idk
Since this interface you showing is a service record, are you not able to send a message to the customer service using the contact customer service option here?

As we have not received any response within 24 hours, we will archive this post.
You are welcome to create a new post if you have any questions in the future.