Project compute resize failed

I'm trying to upgrade to a medium instance type, but after 5 minutes of "restarting," I got the following error:
Project compute resize failed an hour ago
The project "Final Sentence Prod" failed to update its compute size due to capacity issues and was reset back to the previous size. Please try again in a few minutes or contact support in case it persists.
Project compute resize failed an hour ago
The project "Final Sentence Prod" failed to update its compute size due to capacity issues and was reset back to the previous size. Please try again in a few minutes or contact support in case it persists.
As expected, nothing happened. Now, when I try to upgrade to another instance type, it says "Storage settings were successfully changed," but nothing actually changes with the instance itself or with storage. Meanwhile, I've received multiple emails stating "Monthly bill increased for your Supabase Organization." Are Supabase systems impaired right now?
6 Replies
silentworks
silentworks7d ago
They are having some capacity issues at the moment. If your instance hasn't upgraded you probably won't be charged. The email about Monthly bill increased is probably automated, check your billing section inside of your Supabase Dashboard to see if it reflect what the email stated or if it's still showing the old info.
dminsky
dminskyOP7d ago
Thank you!
They are having some capacity issues at the moment.
Is there any post on it? Or status page or whatever where I can follow?
nima
nima7d ago
yeah it's been going on for a week, at this point it's just better to move to AWS unless you want your customers to suffer
dminsky
dminskyOP6d ago
But how one should read it? This is impacting the availability of Nano and Micro instance types. Larger compute sizes are not impacted. As a result, users may encounter errors when attempting the following operations _on_ a Nano or Micro instance - Project resize What if I'm trying to project resize from Micro to Medium for example? And anyway, my project is on Small right now, and I still unable to change instance type.
garyaustin
garyaustin6d ago
I can just read it like you can, we have no other info as mods. There are reports of issues on different sizes for resize and in general even other regions so it appears there are broader issues with the pipelines that do this and support time to resolve the normal smaller number of random issues with the process.

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