URGENT: Project Restoration Failed - Core Services Unhealthy After Extended Period
Hello,
What I'm trying to achieve:
Access my Supabase project database and dashboard for a web application.
What's going wrong:
Project restoration has failed or is stuck:
Failed Restoration: Project status shows Database, PostgREST, Auth, and Storage as "Unhealthy" for extended period (way beyond the 5-minute restoration window)
DNS Still Missing: Database host db.[project-id].supabase.co DNS record still doesn't exist
Connection Timeouts: All database operations still fail with HTTP 522 errors
Partial Recovery: Only Realtime and Edge Functions are healthy
Duration: Issue has persisted for several hours, restoration attempt has been stuck
Environment Details:
OS: macOS
Platform: Web application
Region: us-east-2
Project Status: Shows "Recently restored projects can take up to 5 minutes to become fully operational" but core services remain unhealthy for extended period
Technical Evidence:
DNS queries still return "No answer" from multiple DNS servers
Database operations still timeout with connection errors
Project dashboard shows restoration in progress but has been stuck
Only non-database services (Realtime, Edge Functions) are operational
IPv6 record exists but connectivity fails
Impact:
Complete database unavailability - cannot access core data services despite restoration attempt.
Tags: #infrastructure #urgent #restoration-failed #support-needed
The restoration process appears to have failed or gotten stuck.
What I'm trying to achieve:
Access my Supabase project database and dashboard for a web application.
What's going wrong:
Project restoration has failed or is stuck:
Failed Restoration: Project status shows Database, PostgREST, Auth, and Storage as "Unhealthy" for extended period (way beyond the 5-minute restoration window)
DNS Still Missing: Database host db.[project-id].supabase.co DNS record still doesn't exist
Connection Timeouts: All database operations still fail with HTTP 522 errors
Partial Recovery: Only Realtime and Edge Functions are healthy
Duration: Issue has persisted for several hours, restoration attempt has been stuck
Environment Details:
OS: macOS
Platform: Web application
Region: us-east-2
Project Status: Shows "Recently restored projects can take up to 5 minutes to become fully operational" but core services remain unhealthy for extended period
Technical Evidence:
DNS queries still return "No answer" from multiple DNS servers
Database operations still timeout with connection errors
Project dashboard shows restoration in progress but has been stuck
Only non-database services (Realtime, Edge Functions) are operational
IPv6 record exists but connectivity fails
Impact:
Complete database unavailability - cannot access core data services despite restoration attempt.
Tags: #infrastructure #urgent #restoration-failed #support-needed
The restoration process appears to have failed or gotten stuck.
