kiai is asking for manage server when kiai role has it toggled on

this came up when trying to run /rewards sync due to some level rewards not updating correctly (which is its own issue and may be asked about later) server id: 1304977964265504788
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10 Replies
EasyThreads
EasyThreads3d ago
Hey @ChromaticPixels! Our team will answer your post soon. If this is an issue in your server, make sure you've included your server's ID (This can be found on the /ping command), as well as which users are having this issue. Once your question has been answered, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution to help others find the solution via Answer Overflow
Taco
Taco3d ago
The most obvious question, does the bot have manage server?
Finny
Finny3d ago
Hi! This error would be caused by the bot not having the Manage Roles permission. Please check if this setting is toggled. I will contact the developers to get this text changed to the correct permission.
ChromaticPixels
ChromaticPixelsOP3d ago
No description
Finny
Finny3d ago
Hm, I will escalate this issue to the developers and will keep you informed with any updates that arise! Where on the role list is Kiai in reference to the role rewards?
ChromaticPixels
ChromaticPixelsOP3d ago
they are all well below it
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ChromaticPixels
ChromaticPixelsOP3d ago
ty
Shadow
Shadow2d ago
@ChromaticPixels Hey, just had a chance to dig into this. That error is shown when the bot checks its permissions based on the current interaction context, would it not have the Manage Permissions perm in the channel you ran that command in by chance? If so, can you try it in another channel that it either has Manage Permissions for, or it isn't set at all?
ChromaticPixels
ChromaticPixelsOP2d ago
after giving our role for all bots the following permissions the issue was fixed - the only permission set for the role before this in the category was view channel - the role has no global permissions set - the role is well below the kiai role - the kiai role has no permissions set for the channel category
Added: Sweepers: CreateInstantInvite, ManageChannels, AddReactions, SendTTSMessages, ManageMessages, AttachFiles, ReadMessageHistory, MentionEveryone, UseExternalEmojis, ManageRoles, ManageWebhooks, UseApplicationCommands, ManageThreads, CreatePublicThreads, CreatePrivateThreads, UseExternalStickers, SendMessagesInThreads, UseEmbeddedActivities, SendVoiceMessages, SendPolls, UseExternalApps, PinMessages
i believe the role was only given view channel due to some bot's commands just not working in the category at one point i don't notice any relevant permission that the kiai role is missing so it's curious that it changed anything
Shadow
Shadow2d ago
That’s very interesting

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