I accidentally tried to buy Business Plan and it worked on my card that has 0€ on balance

I accidentally tried to buy Business Plan and it worked on my card that has 0€ on balance can someone cancel it because I can’t cancel it

Chaika•12/24/25, 8:14 PM

No billing support here, have to ticket, would downgrade right away if it lets you

Chaika•12/24/25, 8:14 PM

?support

CChaika No billing support here, have to ticket, would downgrade right away if it lets y...

ovh_ip | деф арчи и чикаOP•12/24/25, 9:09 PM

Thx

CChaika ?support

ovh_ip | деф арчи и чикаOP•12/24/25, 9:13 PM

It says i will be billed until end but I have not Money on the card so what should I do?

Oovh_ip | деф арчи и чика It says i will be billed until end but I have not Money on the card so what shou...

Chaika•12/24/25, 9:14 PM

I would billing ticket and explain it. It'll try to pull it, and most likely restrict your account due to failing. I'd make sure you downgrade/try downgrading first and mention if that works/doesn't work as well

CChaika I would billing ticket and explain it. It'll try to pull it, and most likely res...

ovh_ip | деф арчи и чикаOP•12/24/25, 9:19 PM

Tried many times nothing working :((

Chaika•12/24/25, 9:20 PM

to downgrade via the subscriptions tab? mention that in ticket when you make it

CChaika to downgrade via the subscriptions tab? mention that in ticket when you make it

ovh_ip | деф арчи и чикаOP•12/24/25, 9:23 PM

How to make ticket? I’m being redirected to docs every time

Oovh_ip | деф арчи и чика How to make ticket? I’m being redirected to docs every time

Chaika•12/24/25, 9:24 PM

Get Help (top right under support) -> Billing -> "Don't see what you need? create a case"

ovh_ip | деф арчи и чикаOP•12/24/25, 9:36 PM

Done 01901433

I accidentally tried to buy Business Plan and it worked on my card that has 0€ on balance

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