Hey, unfortunately I can no longer log in to my main account xellat#ezwin.
Additionally, I would like to mention that I have already submitted many tickets regarding this issue. I created tickets a week ago but have not received any response.
Furthermore, since April 4, 2023, I have not received any emails from you – neither the 6-digit verification code required to verify my account nor payment confirmations. As a result, I am unable to properly complete the login process or provide proof of my purchases.
Access to my account is very important to me, as I have invested a significant amount of time and money into it over a long period.
I am happy to provide payment confirmations or any other required documentation to verify my account if necessary.
I kindly ask for your support so that I can regain access to my account as soon as possible.
Thank you in advance.